About ECHO Communications

ECHO Communication builds secure patient engagement platforms for NHS providers, Primary Care Networks, Integrated Care Boards and private healthcare organisations. The platform automates call and recall processes, manages waiting lists and reduces communication costs through intelligent message sequencing across NHS app, email, SMS and letter channels. The company addresses barriers like fear, stigma and language by pairing engagement with education, helping clinical and administrative teams manage capacity while reducing manual burdens. ECHO provides real time analytics on communication cost versus value and supports compliance with NHS aligned security standards.