About Convatec
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

This role is responsible for developing clinical sales tools and training that highlight the clinical and economic value proposition of Ostomy Care and FMS using the Convatec selling framework and methodology. You will create clinical sales tools that enable the Ostomy/FMS sales and me+ / CIC team members to sell the value of our offering, synthesise and simplify marketing programmes, and train our sales teams globally on when and how to use the marketing assets created.

Key responsibilities and authority

• Train our sales and me+/CIC team globally on when and how to use the marketing assets created, aligned with the Convatec sales process, to improve sales win rates.
• Work closely with SFE to ensure that our value proposition is a key part of the Convatec sales process training.
• Create playbooks and clinical sales tools that enable the Ostomy/FMS sales team members to sell the value of our offering.
• Build clinical selling training for new product launches, campaigns, or the latest evidence in Articulate Rise.
• Synthesise and simplify marketing programmes and product launch assets so that they are easily understood and used by our sales reps around the world.
• Work closely with all members of the global marketing team as the central hub to coordinate the development, communication and training on sales tools.
• Create clinical toolkits for our sales organisation, clearly aligned with the Convatec sales process.
• Drive ShowPad adoption through the development of strong interactive content and track usage and insights.

Key requirements

• Ability to create impactful commercial playbooks and clinical sales tools (battlecards, interactive sales aids, objection handling, etc.).
• Experience creating and delivering training to support product launches or campaign execution.
• Proficiency in creating training in Articulate Rise and collaborating with SFE and local marketing teams for translations.
• Close collaboration with the clinical and content team, SFE team, and other relevant stakeholders.
• Drive ShowPad usage through impactful content creation and run analytics reports to analyse sales tool usage.
• Align sales tools with the Convatec sales process and proactively seek feedback for continuous improvement.

Qualifications/Education

• Bachelor’s degree required.
• 2 to 5 years’ sales and/or marketing experience; strong preference for sales rep experience in a medical device company.
• Nursing background is highly desirable.
• Experience in adult learning and building training in Articulate Rise.
• Understand a sales process and how to align sales tools to advance it.
• Possess advanced Microsoft Office product knowledge Excel, Word, PowerPoint and Outlook.
• Be proficient in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign, Acrobat, etc.).
• Collaborative team player with a focus on continuous improvement.

Dimensions
Principal Contacts Internal: Sales Effectiveness Centre of Excellence, Sales, Marketing and IT.
Principal Contacts External: HCP and consumers.
Geographical scope: global.

Travel Requirements
The position may involve travel up to 25% of the time, mostly within North America and Europe, to participate in local sales/team meetings and conferences.

Working conditions
Remote or hybrid working 2 to 3 days per week in the office, driven by business requirements, as Convatec has a flexible approach to office-based working. Preference for proximity to the Paddington, London, UK or Lexington, US, offices.

Equal opportunities: Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.