Clinic Manager

Join Our Team at Diaverum UK!

Position: Clinic Manager
Location: Crawley
Company: Diaverum
Working time: Full time Monday - Friday

Whilst this role is for our Crawley clinic we are always keen to hear from talented individuals who feel that they are a right for the role and company and are based in other regions.

Role Overview:
We are seeking a passionate, driven, and visionary Clinic Manager to lead our Crawley Kidney Treatment Centre in collaboration with the NHS. This is more than just a management role – it’s a leadership opportunity where you’ll inspire your team, innovate patient care, and elevate clinical outcomes. You’ll be empowered to make meaningful improvements that impact patient lives daily, fostering a culture of continuous development and excellence.

Key Responsibilities:

• Lead day-to-day operations of the Crawley Unit with a relentless focus on patient care, ensuring every aspect of the clinic runs smoothly and efficiently.
• Develop, mentor, and empower your team of dedicated healthcare professionals, creating a collaborative and supportive environment where everyone can thrive.
• Ensure that patients are at the heart of everything we do – addressing their concerns with compassion and providing exceptional care that goes beyond expectations.
• Build and nurture strong relationships with patients, families, and healthcare professionals, ensuring seamless communication and outstanding service.
• Drive clinical excellence by continuously improving patient outcomes through best practices, innovation, and proactive problem-solving.
• Foster a culture of constant improvement, motivating your team to reach new heights in service delivery and patient satisfaction.
• Manage resources, budgets, and supplies with an eye for efficiency, always aiming to optimise clinic performance without compromising on quality.
• Be a key player in our UK-wide Clinic Manager community, participating in our Clinic Manager Development Programme to grow both personally and professionally.

Qualifications and Experience:

• A passion for patient care and the drive to make a meaningful impact.
• A registered nurse (NMC) qualification.
• Dialysis experience in the UK.
• Proven experience in a senior nursing or management role within a dialysis setting, ideally previously CQC registered.
• In-depth understanding of the Health and Social Care Act 2008 and its importance in independent healthcare settings.
• Strong leadership and team management skills with a demonstrated ability to inspire and motivate.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with patients and staff alike.
• A commitment to continuously raising the bar on patient care and clinical outcomes.

What We Offer:

• A competitive salary and benefits package, including flexible leave policies, employee discount programmes, and financial and wellbeing benefits.
• Exciting opportunities for professional development, with clear paths for career progression.
• A supportive, inclusive work environment that prioritises your wellbeing and professional growth.
• A patient: staff ratio of 1:4 ensuring ample time for strong patient care.
• The chance to make a lasting difference in the lives of patients.
• A regular Monday to Friday work pattern, giving you balance and stability.

Important Note: All positions at Diaverum are subject to a satisfactory DBS (Disclosure and Barring Service) check as part of our recruitment process, ensuring the highest standards of safety and compliance.

Job Summary
Salary: Circa £50,000 - £54,000 package
Hours: 37.5hrs pw
Contract type: Permanent
Location: Crawley

Who we are
Diaverum’s purpose is to provide life-enhancing renal care by combining world-class treatment, a continuously evolving digital infrastructure and robust clinical and medical standards.

Whether working in a clinic or in an office, in any one of our locations worldwide, our people are our business; each and every one of us plays a role in delivering life-enhancing renal care to our patients.

And this shows in how we nurture our people; from annual awards that celebrate exceptional examples and special achievements among our employees, to continual training opportunities and career advancement, we place great importance in looking after the people that care for those that matter the most; our patients.

Diaverum UK operates over 35 nurse-led kidney treatment centers in the UK. We offer a range of services including haemodialysis, peritoneal dialysis, home therapies, and shared haemodialysis care. Our nurses collaborate closely with NHS teams nationwide to deliver high-quality treatments and holistic care to patients with chronic kidney failure and other comorbidities.

We provide an excellent training platform to help nurses deliver top-notch care and advance their careers in the renal specialty. New nurses at Diaverum undergo a comprehensive induction period, receiving the necessary training to provide clinic care. They are supported by a senior team dedicated to prioritising nurse development and wellbeing.

With a nurse-to-patient ratio of 1:4, our nurses have the time needed to care for patients holistically. We offer a variety of shifts, including early, late, and long days from Monday to Saturday (no Sundays), allowing for flexible working patterns.

Our focus is on meeting the individual needs of our patients, and we are proud to be an equal opportunities employer. As the leading independent renal service provider in the UK, we operate in 24 countries globally, offering our team opportunities to move between clinics and even countries.

Join us and be part of our mission.