Facilities Operations Manager
Location: National (with travel)
Contract Type: Permanent
Salary: 40K plus 3K car allowance
Hours: 37.5 hrs pw

Make a lasting impact in renal care. Join Diaverum
Diaverum is a leading global provider of renal care services, committed to enhancing the quality of life for patients with chronic kidney disease. With 36 clinics across the UK and a strong culture of care, innovation, and collaboration, we offer a dynamic environment where leaders can thrive and drive meaningful change.

We’re now looking for a Facilities Operations Manager to join our UK team, supporting the delivery of our facilities strategy across a diverse healthcare estate.

About the role
Reporting to the Head of Facilities, you will play a pivotal operational role – ensuring our facilities services are delivered safely, compliantly and to the highest standards.

The Facilities Operations Manager supports the Head of Facilities in the delivery of the UK Facilities strategy through the effective management of facilities management and operational service contracts across Diaverum’s healthcare estate. The role has a strong focus on supplier and contract management, tactical service delivery, and day‑to‑day operational assurance, ensuring facilities services are delivered safely, compliantly, and in line with agreed standards and budgets.

Key responsibilities include;

• Property asset, maintenance and repairs
• Fire safety; overseeing the service provision
• Managing the domestic cleaning contracts ensuring the service meets appropriate standards
• Monitor utilities contracts and supplier relationships for water, gas and electricity
• Manage preventative and reactive pest control services
• Manage FM contracts and suppliers across maintenance, cleaning, fire safety and utilities
• Maintain asset registers, compliance records and audit trails
• Drive contractor performance through SLAs, KPIs and governance processes
• Support audits, inspections and regulatory engagement
• Manage out-of-hours access and participate in the on-call rota

About you
You’ll be a proactive and organised facilities professional who thrives in a fast-paced, multi-site environment. Ideally you will have;

• Experience in a facilities, estates or property support role
• Strong contractor and supplier coordination experience
• Supporting planned maintenance schedules
• Experience maintaining compliance records and working within structured environments
• Multisite FM experience
• Excellent communication and stakeholder management skills
• Experience within healthcare or other regulated environments
• Exposure to fire safety, water hygiene or asbestos compliance
• Relevant training or qualifications (e.g. IWFM, IOSH, NEBOSH)

Why Choose Diaverum?
We're committed to nurturing your career and providing top-tier training. Our comprehensive professional training program, including on-the-job training and access to our in-house education program 'd Academy,' sets you up for success and growth throughout your career at Diaverum.

Diaverum’s mission is to improve the quality of life for renal patients, and we achieve this through our values;
Competent: Delivering results while prioritizing patient and employee safety.
Passionate: Fostering genuine relationships and driving results with respect.
Inspiring: Encouraging innovation, collaboration, and transformative care.

We encourage you to apply today as we reserve the right to close applications early should we be in receipt of sufficient applications.

Who we are
Diaverum’s purpose is to provide life-enhancing renal care by combining world-class treatment, a continuously evolving digital infrastructure and robust clinical and medical standards.

Whether working in a clinic or in an office, in any one of our locations worldwide, our people are our business; each and every one of us plays a role in delivering life-enhancing renal care to our patients.

And this shows in how we nurture our people; from annual awards that celebrate exceptional examples and special achievements among our employees, to continual training opportunities and career advancement, we place great importance in looking after the people that care for those that matter the most; our patients.

Diaverum UK operates over 35 nurse-led kidney treatment centers in the UK. We offer a range of services including haemodialysis, peritoneal dialysis, home therapies, and shared haemodialysis care. Our nurses collaborate closely with NHS teams nationwide to deliver high-quality treatments and holistic care to patients with chronic kidney failure and other comorbidities.

We provide an excellent training platform to help nurses deliver top-notch care and advance their careers in the renal specialty. New nurses at Diaverum undergo a comprehensive induction period, receiving the necessary training to provide clinic care. They are supported by a senior team dedicated to prioritizing nurse development and wellbeing.

With a nurse-to-patient ratio of 1:4, our nurses have the time needed to care for patients holistically. We offer a variety of shifts, including early, late, and long days from Monday to Saturday (no Sundays), allowing for flexible working patterns.

Our focus is on meeting the individual needs of our patients, and we are proud to be an equal opportunities employer. As the leading independent renal service provider in the UK, we operate in 24 countries globally, offering our team opportunities to move between clinics and even countries.

Join us and be part of our mission.

Come grow with us! 🌱

Diaverum - Where Caring Meets Excellence in Renal Care. 🌟

Diaverum UK is an equal opportunity employer and values diversity in its workforce.
All positions at Diaverum are subject to a satisfactory DBS (Disclosure and Barring Service) check as part of our recruitment process.