About Flok
Every healthcare system in history has been a fundamental trade-off between quality and scale - our mission is to change that. We're building a new category of AI-native healthcare provider, using full-stack care automation to deliver world-class treatment at population scale. Our AI physiotherapy clinic is already democratising access to 24/7 healthcare for NHS patients across the UK, and we're just getting started.

The Role
Flok Health has built the world's first AI physiotherapy clinic, working with the NHS and treating patients across the UK. Our patients get access to high-quality personalised care, without sitting on a waiting list or needing to leave their home. Part of our work involves building and maintaining a (Class IIa) software Medical Device, which includes an ISO 13485 compliant Quality Management System (QMS) in accordance with EU & UK regulations.

We’re looking for a Compliance Assistant to help us in the day-to-day operation of our QMS. No prior experience of medical device development is required, as long as you’re willing to learn. This is a varied role working across quality/regulatory, software, and operations, supporting multiple teams across the business, and you'll be working in an innovative regulated technical environment. You’ll need:

• Strong organisational and time management skills
• Good communication skills with the ability to build effective working relationships
• And excellent attention to detail

Your key responsibilities will be:

• Supporting the administration and ongoing maintenance of the QMS
• Assisting colleagues with documenting and recording quality-related actions in line with agreed timelines
• Supporting periodic internal/external audits and reviews
• Supporting the tracking and reporting of QMS training across the organisation
• Running day-to-day regulatory affairs work, including change-request meetings, documenting supplier evaluations, facilitating risk analysis sessions, etc.

And the potential to develop into a QARA lead, helping us to improve our overall approach to regulatory compliance in multiple countries.

What We Offer

• Challenging work at the frontier of AI-native healthcare
• In-person collaborative culture in a beautiful work space in the Cambridgeshire countryside
• An onsite gym and digital health subscription of your choice
• Early stage equity with employee-friendly terms (via an EMI scheme)
• Comprehensive medical coverage (including dental and optical) and life insurance
• Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days
• Desk setup allowance for your favourite keyboard / mouse / whatever!
• Monthly team feasts (and the BBQ is used most days)
• A fast paced work environment geared towards excellence and professional growth (with annual training budget)
• A chance to have a big impact in a small team transforming care and outcomes at population scale

About Flok
More than a billion people a year suffer unnecessarily from conditions like MSK pain, where the right treatment approach is well-established but undeliverable at scale. We're changing that. Our team has deep expertise across clinical, engineering, and regulated AI, has a track record of healthtech innovation, and is backed by top VCs and multiple unicorn founder angels.

If you like:

• Solving hard problems at the intersection of technology and healthcare
• The pursuit of excellence—helping each other to do the best work of our careers
• Working in an in-person collaborative environment
• Taking ownership to have significant impact in a fast-growing mission-driven company with big ambitions