Specialist Revenue Assurance Officer- Payments
Location: Prestatyn
Full time:37.5hrs pw (Mon-Fri 9-5)
Fixed Term contract until 21/02/2027
Salary: £29,233.05 per annum

We’re looking for a Payment Compliance Associate to join our Finance team based in Prestatyn on a Fixed Term Contract until 21/02/2027. As the Payment Compliance Associate you will be reporting to Payment Compliance Manager. You will assist the group wide management of recording, resolution and payment of accounts that have been short paid or denied by the payor or accounts in a credit status.

The Payment Compliance Associate will be involved in frequent interaction with facility staff and Senior Management, Clinical Teams and internal and external teams to assist in the resolution of the accounts.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK.

What you’ll do:

• The accurate recording of shortpaid, denied and overpaid PMI invoices into the Meditech system
• Timely follow up of unresolved shortpaid, denied and overpaid PMI invoices in line with departmental policies
• Review all PMI credits in line with departmental policies and ensure timely notification of true PMI overpayments
• Reviewing shortfalls, denials and overpayments against contractual documents, tariffs, billing tables and chargemasters and upholding said contractual agreements where necessary
• Identifying, investigating and tracking emerging trends within your portfolio at the micro and macro level and escalating via agreed pathways where appropriate
• Drive collection efforts for your portfolio to secure maximum yield for cash collection and bad debt position in line with monthly / quarterly departmental KPI’s
• The generation of Aged Debt, 2nd Generation and other key reports, in accordance with insurer specifications
• Identifying opportunities for inter-department collaboration and process improvements
• Maintenance of shared mailboxes and SharePoint query trackers in line with departmental targets
• Prioritising and self-managing daily/weekly/monthly work lists and tasks in line with business needs

What you’ll bring:

• The ability to analyse process flows, identify areas to improve efficiency and maintain an appropriate control framework
• Very strong interpersonal skills and demonstrated ability to build relationships and partner at the senior Managership level
• The ability to process large volumes of transactions and prioritize worklists
• Team player and ability to build effective working relationships
• Working collaboratively (rather than competitively) with others to achieve a common goal.
• Demonstrated analytical skills and excellent computer/systems skills with demonstrated spreadsheet and database expertise
• Strong written and verbal communication skills ensuring message understood across the business (internal/external stakeholders)
• Strong attention to detail

Why HCA UK?

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.