Imaging Training Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

Overall Job Summary
The Imaging Training Specialist is responsible for developing and delivering internally approved documentation within the contracted timeframes for each study. This documentation includes training presentations, site questionnaires, participant scanning guides, acquisition guides, data transmittal forms, and any additional study required documents. This position interfaces with the project manager and the medical team to ensure imaging protocol requirements and customer preferences are incorporated into the documentation. The Imaging Training Specialist will be responsible for developing automated or remote training presentations and delivering the remote training (via web conferencing software) to the individual or bundled sites within the study. The Imaging Training Specialist may also travel to train imaging sites or study team members on the imaging protocol. The Imaging Training Specialist will also provide ad hoc support to sites via email, teleconferences or phone calls.

Essential Duties/Responsibilities

• Developing study documentation and/or providing technical expertise in the creation of the study documentation, as needed.
• Providing technical support to sites during the entire study period, as needed.
• Developing and delivering follow-up training to improve site performance.
• Developing and delivering automated, voice-over training presentations.
• Developing and delivering remote training presentations.
• Delivering on site training, when required.
• Maintaining accurate onsite and remote training records.
• Working closely with Medical & Scientific Affairs to develop customized imaging protocols.
• Assisting with cardiac documentation & training, if needed.
• Domestic and International Travel required up to 50% of the time

Required qualifications and experience

• Radiologic Technology (e.g. CT, MRI, cMRI), or equivalent experience in Medical Imaging.
• Relevant Work Experience: One to two years in a clinical research environment preferred.
• Experience in designing and delivering training programs, preferably within the healthcare or clinical research industry.
• Strong communication and presentation skills, with the ability to engage and motivate diverse learners.
• Proficiency in instructional design methodologies and learning technologies, with experience in e-learning development tools being a plus.
• Excellent organizational skills and attention to detail, ensuring effective training delivery and documentation.
• A commitment to fostering diversity, equity, and inclusion in all training initiatives.

What ICON can offer you
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Benefits include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.