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Kooth

Service Delivery Team Manager - Kooth Face to Face & Integrated Digital Pathway
EnglandPermanentHybridFull-TimeLead

Posted 2 weeks ago

Description

Service Delivery Team Manager - Kooth Face to Face & Integrated Digital Pathway

Overview
Kooth is looking for a Service Delivery Team Manager to lead our Face to Face and Integrated Digital Pathway in Halton. This role is pivotal in ensuring the delivery of high-quality mental health support to children and young people, blending traditional face-to-face interventions with our innovative digital platform.

Key Responsibilities
  • Lead and manage a team of practitioners delivering mental health support across Halton.
  • Oversee the integration of digital and face-to-face service pathways to ensure a seamless user experience.
  • Monitor service performance against KPIs and clinical quality standards.
  • Build and maintain strong relationships with local stakeholders, including the NHS and local authorities.
  • Ensure safeguarding protocols are strictly followed across all service delivery.

Requirements
  • Proven experience in managing teams within a clinical, social care, or mental health setting.
  • Strong understanding of the mental health landscape for children and young people.
  • Experience in service delivery and performance management.
  • Excellent communication and stakeholder engagement skills.

Kooth is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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Kooth

Free, anonymous digital mental health support for young people and adults

LondonDigital Health501 - 1000
Kooth logo

Kooth

Digital Health

Build technology that genuinely improves millions of lives. Work alongside clinicians, developers and researchers tackling the mental health crisis through proven digital solutions that remove barriers and reach people who need support most.