Company Overview
Since our inception in 2015 in Denmark, Liva has been a pioneer in the field of digital behaviour change. Our ambition is to empower 1 million people by 2030 to improve their health and well-being by preventing and managing chronic conditions through digitally-powered, evidence-based lifestyle interventions.

Headquartered in Copenhagen and London, our collaborations with healthcare systems - including the NHS, life science companies and health insurers - allow us to impact lives at scale. We recently acquired Momenta, a leading developer and provider of evidence-based, outcome driven, healthy lifestyle solutions that help people negotiate the many day-to-day challenges they face in living healthier lives, with a focus on weight management.

We've big ambitions this year and, to help us achieve these we're scaling our coaching team to support a range of healthcare programmes in the UK. To protect and elevate our delivery standards as we grow, we are looking for two Health Coach Supervisors to join our team.

What you'll be doing
This is a dual-focus role designed for practitioners who want to develop their management careers without losing touch with patient impact.

You will spend 50% of your week managing your own caseload of complex participants, modelling "gold-standard" delivery through our digital platform. The remaining 50% of your time will be spent supervising, mentoring, and auditing a dedicated small team of coaches (which may include a mix of employed team members and freelance associates).

Because high-quality clinical governance is at the heart of our NHS partnerships, this role requires regular travel across 13 UK regions to conduct in-person delivery observations, shadow new starters, and ensure absolute compliance with our clinical protocols.

• Clinical Quality Assurance (60%): Lead Liva's formal quality assurance framework for your team. You will observe live sessions, review clinical notes, evaluate asynchronous video check-ins, and deliver structured, evidence-based feedback.
• Person-Centered Coaching (30-40%): Maintain your own active coaching practice, utilising advanced behaviour change techniques to support participants managing Type 2 Diabetes and complex comorbidities.
• Line Management & Mentorship: Conduct structured monthly 1:1s and formal quarterly performance reviews for employed team members, addressing capability concerns and driving professional development plans.
• Operational Coordination: Serve as the primary escalation point for complex clinical risks or safeguarding incidents, and lead caseload re-allocations smoothly when operational demands shift.
• On-the-Ground Governance: Travel across UK regions to observe live sessions, facilitate onboarding sign-offs, and provide quality assurance feedback to in-person delivery coaches.

You'll have:

• A degree in a health-related field AND maintain an active registration with a relevant UK body, eg as a Registered Dietitian (HCPC) or Registered Nutritionist (ANutr/RNutr) (Highest Priority).
• Experience in a supervisory, line management, or clinical leadership role, with a track record of conducting formal quality assessments or performance reviews.
• Expert-level health coaching skills, with deep practical experience in motivational interviewing and behaviour change.
• Exceptional organisation skills, who can rigorously balance coaching targets with management deadlines.
• Tech skills, you can effortlessly navigate complex digital dashboards, electronic medical records, and team communication tools like Slack.
• A valid driving license and the flexibility to travel regularly for regional in-person observations.

You'll get:

• Flexible Remote Base: Enjoy the comfort of working from home for your core digital coaching, administrative, and meeting blocks.
• Peer Support Network: You'll collaborate closely with our Senior Health Coaches (who facilitate peer support sessions) and report directly to the Coach Manager, giving you a tight-knit support network.
• Continuous Learning: We believe in clinical excellence. You will receive programme-specific training, a thorough induction, and continuous access to up-to-date resources to keep your skills sharp.
• Impact at Scale: Drive the quality standards behind public health programs, making a measurable difference to thousands of lives.
• Structured Growth: A clear pathway that separates coaching expertise (Senior Coach track) from supervision and management (Supervisor track).
• Innovation: Shape the future of digital healthcare by blending human empathy with data-driven clinical protocols.

At Liva, we are a purpose-driven company; we go to work every day to help people live better lives. Our purpose is in our DNA, and we are always on the lookout for talented people eager to evolve and build a life-changing career within global health tech.

We believe in doing business the right way. Liva is committed to eliminating discrimination and encouraging diversity amongst our workforce. We're committed to developing a representative workforce at all levels, and maintaining a working environment that promotes the health and wellbeing of our employees.

Guaranteed Interview scheme - As part of our commitment to the Government Disability Confident Initiative, we are offering a guaranteed interview scheme to anyone with a disability as defined by the Equality Act 2010.

Liva will operate a fair, inclusive and transparent recruitment and selection process. If you require any reasonable adjustments throughout our interview process please let us know and we will be happy to accommodate.