Role: Accuracy Checking Technician
Location: Remote
Salary: £16.00 per hour
Contract type: Permanent
Employment type: Part time
Working hours: 8 hours a week, Saturday 9:00 am - 6:00 pm

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility.

As an accredited Accuracy Checking Technician supporting our Digital Health Services division, you will play a vital role in ensuring efficient and affective administrative support in completing DMS (Discharge Medication Service) stage 2 and 3 for our patients. You will also primarily be working on the Pharmacy Contraception Service providing a first-class experience for our patients. You’ll work closely with pharmacy teams and cross-functional departments to maintain robust quality controls, support day-to-day clinical operations, and contribute to a workplace culture that is professional, collaborative, and purpose-led.

Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long-service awards and refer-a-friend bonuses
• Professional registration fees covered (GPhC, NMC, CIPD and more)
• Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

• Enhanced maternity and paternity pay
• Flexible hybrid working to help balance work and home life

Health & wellbeing

• Private healthcare insurance at discounted rates (Aviva)
• Employee Assistance Programme and in-house mental health support
• Access to discounted gym memberships via Blue Light Card and benefits schemes
• Regular health and wellbeing initiatives

Career growth

• Strong commitment to CPD, training and professional development

Time off & flexibility

• 25 days’ annual leave, increasing with service
• Buy and sell holiday scheme

Everyday perks & exclusive discounts

• Blue Light Card and employee discount platform
• Exclusive discounts at The Springs, Leeds
• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

What you’ll be doing?

• To work within our Digital Health Services Team to provide stages 2 and 3 of DMS
• To conduct Pharmacy Contraception Service consultations, following full training.
• Be in contact with our patients daily on the phone, always ensuring patient focus
• To provide administrative support for NMS (New Medicine Service), DMS and PCS (Pharmacy Contraceptive Service) and any other requirements for the business
• Adhere to all legal, ethical, professional and company requirements
• Working within a high-volume environment
• Meeting set targets for individuals and team to meet business targets
• Working with key teams across the business (customer service, purchasing, operations & pharmacists)

Who are we looking for?

• An accredited Accuracy Checking Technician registered with the General Pharmaceutical Council.
• Someone with strong communication skills (verbal and written), who is numerate, IT literate, and confident using systems such as Excel.
• A professional with experience in pharmacy (community or online), able to work accurately in a busy environment and meet deadlines while following company and ethical standards.
• A team player who can also work independently, showing initiative, proactivity, and drive in their role.
• An individual who demonstrates patient‑focused customer service, ensuring care and accuracy in everything they do, with knowledge of DMS stages 2 and 3 desirable.
• Someone who can prioritise and organise workload effectively, maintaining a high level of accuracy and contributing to team and business goals.

Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.