Role Overview
We are seeking a Laboratory Manager to lead a dynamic laboratory environment where quality, efficiency, and collaboration come first. In this role, you’ll drive operational excellence, ensure regulatory compliance, and empower a high-performing team to deliver outstanding results. From optimising workflows and managing equipment to shaping processes and supporting client success, you’ll play a key role in advancing both scientific outcomes and business goals.

Key Responsibilities

• Oversee and optimise lab operations, ensuring GxP, SOP, and policy compliance.
• Manage and validate lab equipment, coordinate service calls, and maintain the equipment database.
• Conduct reagent stock management and support workflow and system improvements.
• Supervise, train, and assess team performance against defined KPIs and goals.
• Facilitate communication, conflict resolution, and team collaboration.
• Oversee resource allocation and support lab space planning and design.
• Collaborate with study teams to meet client expectations and revenue targets.
• Write/review SOPs, manage CAPAs, and ensure continuous process improvement.
• Report operational progress, updates, and performance to management.
• Observe appropriate regulatory guidelines, SOPs, policies and study documentation.
• Working in accordance with standard operating procedures (SOPs) by authoring, reviewing, and maintaining SOPs, guidance documents, and policies, as well as providing training and support to staff.

Qualifications & Experience

• Minimum of an Honours degree with 2 years’ experience, or 4–5 years of relevant work experience.
• Experience working in a GxP and/or GCLP-accredited environment.
• Ongoing awareness training in ISO, GCP, and GLP is required and must be kept up to date.
• Continuous professional development through training, workshops, or seminars is encouraged.
• Strong written and verbal English communication skills.
• Proficient in Microsoft Excel and other Microsoft Office applications.

PLEASE ENSURE THAT YOUR CV/RESUME IS SUBMITTED IN ENGLISH.