About the company
Terra is the health operating system. We make it easy for developers and AIs to build on health data. hundreds of wearables, sensors, labs, and health apps — connected, normalized, and made intelligent through a single platform. 1,000s of developers and AI labs build on Terra today. we process 15+ billion health data events per year. and we are just getting started.

The Role
You are the technical bridge between Terra's platform and our highest-value customers. You embed directly with their engineering and product teams to architect, integrate, and optimize their use of Terra's health data infrastructure. This is not support. This is not consulting. You are an engineer who ships — the difference is that what you ship lives inside the customer's stack, powered by ours.

Day-to-day, you will:

• Design integration architectures for complex health data use cases — determining which Terra endpoints, webhook configurations, and data models map to the customer's product requirements.
• Write production code in the customer's environment: building webhook consumers, data transformation layers, authentication flows, and retry logic against Terra's API.
• Debug across the full stack — from a Garmin watch failing to sync, to a webhook payload arriving with unexpected schema, to a customer's data pipeline dropping events.
• Own the technical relationship with 3–5 strategic accounts simultaneously, serving as their dedicated Terra expert from pre-sales scoping through production go-live and beyond.
• Translate field learnings into product — when you see three customers struggling with the same edge case in sleep data normalization, you don't just fix it for them; you work with our engineering team to fix it in the platform.
• Build reference implementations, SDKs, and sample apps that make Terra's API easier for every developer, not just your accounts.
• Scope and qualify technical requirements during the sales cycle — determining whether a prospect's use case fits Terra's data model, estimating API call volumes, and defining integration timelines.

Must-Haves

• 3+ years building software, with direct experience designing and consuming REST APIs at scale.
• You've owned integrations end-to-end: auth flows (OAuth 2.0, API keys), webhook architectures, error handling, retry logic, idempotency.
• Strong in Python or JavaScript/TypeScript — you can prototype a webhook consumer, build an SDK wrapper, or debug a customer's data pipeline in the same afternoon.
• You've worked directly with customers or partners in a technical capacity — you know how to translate "our data looks wrong" into a root cause and a fix.
• You can context-switch between five different customer architectures in a week without losing depth on any of them.
• You communicate clearly and concisely with both engineering teams and non-technical stakeholders — executives, product managers, compliance teams.

Strong Signals

• Experience with health, fitness, or biomedical data — you know what HRV is, why sleep staging is hard, and what makes wearable data noisy.
• Familiarity with health data standards and compliance: HIPAA, GDPR, FHIR, HL7.
• Background in developer tools, platform engineering, or API-first products.
• You've worked at or with companies in the wearables, digital health, or health AI space.
• Experience building data pipelines that handle real-time streaming and batch backfill at scale.
• You've contributed to developer documentation, sample code, or open-source SDKs.

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.