Location: Bournemouth, Remote/Home Based (UK)
Contract Type: Permanent
Working Pattern: Hybrid – 2 days per week in the Bournemouth Vitality Office. Full time, 35 hours per week.

About The Role
Team – Sales Support

Top 3 skills needed for this role:

• Organised and detail driven
• Clear communicator
• Process focused mindset

What this role is all about:
The Group Sales Operations Co-ordinator will provide first class operational support to Vitality’s internal sales teams, empowering processes, quality and performance throughout.

Key Actions

• Provide first class operational support and insight to sales teams at all times
• Present the department positively within the business and sales teams throughout
• Build strong and productive relationships within key stakeholders across the business
• Process quotation discount requests effectively within a 24-hour service level agreement
• Co-ordinate all dual broker quotation discount requests to ensure no dual pricing across sales channels. Ensure dual broker notifications are issued in a timely manner to this effect
• Assist in quotation discount discrepancy tracking and insights as necessary. Work closely with our quality team and provide full details to support any investigations or breaches
• Assist with any discounting campaigns, managing dual brokers as necessary
• Help prepare and co-ordinate communications across the business in our communication platform
• Maintain and co-ordinate distribution lists for our communication platform, across all sales channels
• Post scheduled updates to our communication platform, to ensure content is always relevant and up to date
• Assist with the fulfilment of sales campaigns and events and any associated tasks
• Awareness of panelling and commission deals across all sales channels
• Run regular sales reports, delivering scheduled sales insight as necessary
• Attend various sales related meetings/events, as necessary offsite
• Keep up to date on product developments and sales performance at all times
• Comply with all relevant compliance regulatory policies and complete all mandatory training requirements as necessary and directed

What do you need to thrive?

• A high degree of self-motivation and the ability to work flexibly within tight deadlines
• Always be enthusiastic, outgoing and versatile in their approach to the role
• Constantly striving to improve their performance and quality of their output / support
• Good interpersonal skills and able to talk to people at all levels within the business
• Confident individual with ability to work on own initiative
• Excellent administration and writing skills throughout
• Intermediate knowledge of Word, Excel, PowerPoint and Outlook are essential
• Excellent organisational skills and remains calm under pressure

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

About Us
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Diversity & Inclusion: At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.