Dr Hale and Partners (also known as Lister House Surgery)
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"Lister House Surgery provides primary care services across four locations in Derby."
About Dr Hale and Partners (also known as Lister House Surgery)
Lister House Surgery is an NHS GP partnership with over 70 years of history, serving more than 46,000 patients across four sites in Derby. Its surgeries are in Normanton, Oakwood, Coleman Street and Chellaston, and together form a Primary Care Network. Clinical and administrative teams support routine and urgent primary care for a diverse local population.
Services include chronic disease management, health checks, screening, child and adult immunisations, minor surgery, wound care and mental health support. The practice also has a dedicated home visiting service. Online services support prescription requests and access to test results, alongside consultations and care delivered through its four medical centres.
Clinical and administrative teamwork
Lister House uses total triage, with clinicians assessing appointment requests received online, by telephone, through the NHS App or in person. Administrators then arrange the next step. A March 2026 NHS system report described around 2,500 requests each week, with clinical teams sharing contact-centre work and traditional consultations, sitting alongside administrative colleagues.
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