Healthcare Business Solutions (UK) Limited
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"An NHS partner delivering digital and on-site healthcare capacity solutions"
About Healthcare Business Solutions (UK) Limited
HBSUK has worked with NHS and private healthcare providers since 2012 to increase clinical capacity and reduce waiting times. Based in Nottingham, it became an AXA Health subsidiary in 2024 and now reports support for more than 70 NHS trusts through its clinical insourcing work.
The company combines digital outpatient assessment, on-site clinical teams and blended care pathways from referral to treatment. Its HBS Platform, formerly Virtual Lucy, provides consultant-led remote assessment; HBSUK reports a 45% reduction in face-to-face appointments and average consultant review in less than one working day. CQC-registered clinical services include outpatient clinics and surgery, with insourcing teams mobilised in under four weeks.
Integrated clinical delivery
Clinical and operational teams can be deployed as a fully managed HBSUK workforce, a joint team with NHS staff, or support for a trust-led service. HBSUK coordinates workforce planning, compliance, rostering and performance, while clinicians are inducted into local policies, systems and pathways.
Roles supporting patient access
Alongside clinical work, HBSUK recruits across technology, customer support, administration, marketing, finance and operations. These teams support NHS and independent healthcare providers with patient access and connected care. Its careers page describes colleagues working across the UK, with selected days bringing teams together in the Nottingham office.
159
Team Members
2012
Founded
Digital Health
Sector
Hybrid
Work Environment