Home Instead
Generated by Meeveem AI
"Home care helping older people live independently through 255+ locally owned UK offices"
About Home Instead
Home Instead provides home care through more than 255 locally owned UK offices, following its UK launch in 2005. Its current website reports 10,000 trained Care Professionals supporting over 18,000 older people, with 95% of clients recommending its service. Support includes companionship, personal care, live-in care and dementia care; selected locations also offer catheter, stoma and simple wound care.
Care Professionals are matched with clients around shared interests and values, with visits lasting at least an hour. The network combines local ownership with national training and support. Its awards include the Queen's Award for Enterprise in Innovation and the 2025 Home Care Award for Training & Development Expertise; its website also cites Financial Times Top 3 UK Employer recognition.
Learning and career pathways
The Care Career Pathway combines initial learning with opportunities to develop further skills. Training uses practical work, workshops, group discussion and online modules. The national development offer includes CPD eLearning accessible to Care Professionals and office colleagues, supporting development across the network.
Tools and support for teams
Care Professionals can view schedules and care plans on smartphones or tablets. Home Instead also describes an employee assistance programme covering counselling, occupational health, mental health and a GP helpline, alongside knowledge and competence-based development.
12000
Team Members
2005
Founded
Social Care
Sector
On-Site
Work Environment