Ivy Medical Group
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"Patient services for Burton Joyce and Nottingham communities"
About Ivy Medical Group
Ivy Medical Group is an NHS general practice serving Burton Joyce, Lowdham and surrounding Nottinghamshire communities. Established in 2006, it operates Apple Tree Medical Practice and Lambley Lane Surgery in Burton Joyce. GPs, nurses and administrative colleagues provide primary care, including support for long-term conditions, medication reviews, test results and referrals.
The practice uses total triage to bring patient requests into a shared process, with online, telephone and in-person contact routes. Reception colleagues allocate requests to GPs, pharmacists and other clinicians with guidance from a triage doctor. Consultations can take place by phone, video or in person, according to the care required.
Learning across the team
CQC’s 2024 assessment found that clinical and non-clinical staff were up to date with mandatory training. Team meetings were used to discuss complaints and incidents and share learning. Regular multidisciplinary meetings also brought in community nurse specialists, care co-ordinators and a PCN social prescriber.
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Team Members
2006
Founded
NHS
Sector
On-Site
Work Environment