New River Health operates from two sites in Ware and Hertford, serving over 19,000 registered patients. The practice uses Rapid Health, an online triage system that connects patients with the right clinician at the right time, reducing telephone waiting times and the '8am rush' for appointments. Services include GP consultations, nursing care, physiotherapy, clinical pharmacy, mental health support, and evening and weekend appointments. The practice benefits patients who struggle with standard working hours, families needing consistent local care, and those managing long term conditions. By combining digital access with clinical teams across two locations, New River Health makes community healthcare easier to access when needed.
21
Team Members
2009
Founded
NHS
Sector
On-Site
Work Environment
A community where every patient can access the right healthcare professional at the right time without barriers.
Delivers comprehensive primary care to the local community through accessible appointment systems, extended hours, and a multidisciplinary team of GPs, nurses, and allied health professionals.
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