Norfolk Primary Care C.I.C.
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"Innovating primary care delivery through collaborative partnerships in Norfolk and Waveney"
About Norfolk Primary Care C.I.C.
Norfolk Primary Care is a not-for-profit Community Interest Company owned by member GP practices across Norfolk and Waveney. Based in Norwich, it delivers NHS services including support for vulnerable adults, GP services at hospital front doors, home visiting and enhanced access. It also supports primary care networks and operates general practice services.
The organisation combines clinical teams with governance, operational and financial support for practices. Its 2025/26 quality account records 186,070 face-to-face and telephone appointments across its services. NPC works with practices and wider health and care partners to improve access, coordinate care closer to home and strengthen the sustainability of local general practice.
Supporting independent practices
NPC provides governance, operational, financial and organisational infrastructure so practices can collaborate at scale while maintaining local autonomy. Its CIC model reinvests surpluses for patient care and local communities. This gives clinical and support staff work spanning individual practices, shared services and wider system partnerships.
Care across different settings
Services connect general practice with hospital emergency departments, community hubs and patients’ homes. Enhanced access uses hubs across supported primary care networks, while home visiting serves housebound patients. Clinical and administrative colleagues work together in services such as inclusion health to coordinate care and help patients navigate the system.
230
Team Members
2017
Founded
Private Healthcare
Sector
On-Site
Work Environment