North West Ambulance Service NHS Trust

About North West Ambulance Service NHS Trust

North West Ambulance Service provides emergency medical care, urgent health advice and patient transport to more than seven million people across Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire and Glossop. The trust responds to over 1.7 million 999 calls each year, operates NHS 111 for medical help and advice, and makes 1.3 million patient transport journeys for people needing support to healthcare appointments. With 7,074 staff in over 300 roles and more than 1,000 volunteers, the service handles critical moments when timing and clinical expertise matter most. The organisation strengthens urgent care across a region where health inequalities remain stark by integrating 999 and NHS 111 contact centres and expanding clinical pathways.