QuantumLoopAI builds EMMA, an AI receptionist for NHS GP surgeries. EMMA answers every patient call instantly, handling hundreds of calls simultaneously without hold times. The platform eliminates the 8am rush, captures clinical grade call notes, and integrates with existing tools. DTAC certified and GDPR compliant, EMMA serves over one million NHS patients across England. The system reduces reception costs by up to 80 percent while improving patient survey scores. Reception teams shift focus from phone queues to direct patient care. EMMA speaks all major NHS languages and ensures 100 percent of calls receive attention. QuantumLoopAI partners with GP surgeries, PCNs, and ICBs to modernise primary care access.
30
Team Members
2023
Founded
Digital Health
Sector
On-Site
Work Environment
A healthcare system where every patient reaches their GP instantly, without hold music or anxiety. Where reception teams focus on care, not call management. Where technology disappears into workflow and simply works.
At QuantumLoopAI, our mission is to transform NHS patient access by ensuring every call to a GP surgery is answered instantly, freeing reception teams to focus on care while delivering clinical grade outcomes.