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"NHS GP surgery delivering same day care through electronic consultation and community clinics."
Winscombe and Banwell Family Practice operates two GP surgeries serving over 11,500 patients in North Somerset. The practice uses Anima, an electronic consultation system that enables patients to send requests to their usual GP and receive same day care in most cases. As part of Pier Health Group, the surgery combines local accessibility with shared clinical expertise across the region. The practice provides comprehensive NHS primary care including minor surgery, joint injections, diabetic screening, and specialist clinics. By partnering with community health providers within the surgery buildings, the practice creates a coordinated one stop facility for patients across Winscombe, Banwell and surrounding villages.
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We aim to provide the highest standards of patient-centered compassionate care delivered by a trusted and friendly team; achieve excellence in teaching and training; use innovative technology to improve services; involve patients in decisions; invest in staff; and collaborate with partners to strengthen community links.
Our mission is to redefine compassionate healthcare by creating an environment of excellence that centres on patient empowerment, technological innovation, and community collaboration. We are committed to nurturing a vibrant team that delivers exemplary care and continuously evolves to meet the health needs of those we serve.