Job summary
Abbey Medical Practice is seeking a motivated and compassionate Healthcare Assistant (HCA) to join our friendly and supportive team. This is an excellent opportunity to become part of a well-established, forward-thinking GP practice providing high-quality care to approximately 8,600 patients within the local community.

25 - 30 hours a week.

We are seeking an individual who:

• Has previous experience working within primary care, community healthcare or a healthcare setting
• Possesses excellent communication and interpersonal skills
• Demonstrates compassion, professionalism and attention to detail
• Works effectively both independently and as part of a team
• Holds relevant HCA qualifications and/or phlebotomy experience (desirable)

We are offering:

• A friendly, supportive and experienced team environment
• Opportunities for ongoing training and professional development
• The benefits of working within an established GP training practice
• Competitive salary dependent on experience
• NHS Pension Scheme

Main duties of the job
The successful candidate will work closely with our clinical team to support the delivery of patient services. This is a varied and rewarding role involving direct patient care and clinical support duties.

Key responsibilities will include:

• Taking and recording blood pressure, pulse, height and weight measurements
• Performing NHS Health Checks
• Phlebotomy (taking blood samples)
• Supporting chronic disease monitoring clinics
• ECG recordings
• Urinalysis and simple wound care
• Assisting GPs and nurses with clinical procedures
• New patient health checks
• Stock monitoring and clinical room preparation
• Maintaining accurate clinical records using SystmOne

Please note: this role does not include the administration of vaccinations or immunisations.

About us
Abbey Medical Practice is a friendly and busy GP practice based in Lincoln, caring for approximately 8,600 patients. We are also a training practice and are committed to supporting learning, development and progression within our team.

We have a diverse and experienced team of GPs, nurses, healthcare assistants, pharmacists and administrative and reception colleagues who work closely together to provide a high standard of care to our patients.

We pride ourselves on having a supportive and approachable working environment, where every member of the team has an important part to play. General practice can be fast-paced and demanding, so we particularly value colleagues who are positive, adaptable and willing to support one another when workloads are high.

Our work ethic is centred around teamwork, accountability and shared responsibility. We encourage staff to take ownership of their work, communicate openly and contribute to the smooth running of the Practice rather than working in isolation. We believe that providing excellent patient care starts with having a team that respects, supports and works well with each other.

We are looking for people who share these values and who want to become an active part of the Abbey team, bringing enthusiasm, reliability and a genuine commitment to both our patients and their colleagues.

Closing date: 01 November 2026
Contract: Permanent
Working pattern: Part-time
Location: 95 Monks Road, Lincoln, LN2 5HR

Job responsibilities
The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels

• Undertake new patient health checks
• Support the Practice Nurse with health promotion programmes
• Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately
• Facilitate routine and 24-hour BP monitoring, advising patients accordingly
• Undertake wound care, dressings and other clinical tasks as required
• Carry out BMI checks as directed
• Act as a chaperone as required
• Undertake venepuncture
• Carry out ECGs as requested
• Ensure specimens are recorded and ready for onward transportation
• Provide support during minor operations as required
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Ensure fridges are cleaned routinely in accordance with extant guidance
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy
• Deliver opportunistic health promotion where appropriate
• Any other designated tasks which become apparent for the needs of the Practice

Person Specification
Clinical Knowledge
Essential

• ECGs
• Venepuncture
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate clinical notes

Desirable

• Wound care/removal of sutures and staples

Qualifications
Essential

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level

Desirable

• Previous completion of the HCA Care Certificate
• Phlebotomy certification

Skills
Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Ability to work as a team member and autonomously

Desirable

• Clinical IT system user skills (SystmOne)

Experience
Essential

• Experience of working with the general public
• Experience of working in a healthcare setting

Desirable

• Experience of working in a primary care environment

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Abbey Medical Practice
Address: 95 Monks Road, Lincoln, LN2 5HR, United Kingdom
Employer's website: Apply through our website

Contact for questions about the job
Practice Manager: Melanie Yorke
melanie.yorke@nhs.net
07828427376

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