Job title: Support Worker - Burbank Mews
Employer: Active Care Group
Location: Hartlepool
Salary: £29,849.78
Contract type: Full Time
Division: North

Come and join one of the UK's largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We are looking for Support Workers to join our Hartlepool service, Burbank Mews.

Burbank Mews is a specialist residential care service made up of 12 individual bungalows for adults who have learning disabilities, autism and behaviour support needs. We are committed to helping every person we support feel safe, happy, and empowered.

What you'll be working

• Day shifts
• 42 hours per-week
• Alternating 2 week pattern – 3 shifts one week and 4 shifts the following, alternating.
• £29,849.78 (FTE) Per annum (Pro rata)

What you'll be doing

• Deliver person-centred care and support in line with individual Person-Centred Plans (PCPs).
• Administer medication and support individuals with learning disabilities, autism and other complex care needs.
• Provide personal care, promoting dignity, independence, and wellbeing.
• Support individuals with daily living activities, mobility, and community participation.
• Manage and respond appropriately to behaviours that challenge.
• Maintain accurate care records and ensure confidentiality at all times.
• Act as a key worker and liaise effectively with families, healthcare professionals, and other stakeholders.
• Support the day-to-day operation of the service, including mentoring colleagues and assisting with shift leadership.
• Comply with all safeguarding, health and safety, and company policies and procedures.

What you'll have

• Experience supporting adults with learning disabilities, autism, mental health needs, or complex care is desirable.
• Compassionate, reliable, and committed to person-centred support.
• Good communication, record-keeping, and teamwork skills.
• Willingness to work flexibly, including weekends and bank holidays.
• Understanding of safeguarding, dignity, equality, and promoting independence.
• Ability to follow care plans, risk assessments, and medication procedures.
• Support residents to manage personal budgets and daily living expenses.
• Follow company financial procedures for petty cash and expenditure records.
• Maintain accurate financial documentation and receipts in line with policy.
• A full, clean Driving Licence is required

What to look forward to

• 25 days plus bank holidays
• Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/

Apply via the company portal.