Addison Road Medical Practice
Pharmacy Technician
The closing date is 11 December 2026

Job summary
We are looking for a pharmacy technician to join us for 20hrs a week for a fixed term contract of 1 year. This is an exciting opportunity to join an expanding and forward-thinking organisation providing pharmacy services across multiple GP practice sites. The pharmacy technician will work flexibly across locations as part of a multidisciplinary team to support safe, effective, and efficient medicines optimisation. They will play a vital role in improving patient safety, supporting prescribing quality, and ensuring robust medicines governance systems are in place across all sites.

The post holder will undertake or have completed the CPPE Primary Care Pharmacy Education Pathway (PCPEP), which provides the knowledge and skills to deliver high-quality, patient-centred care in general practice.

The role includes supervision of trainee pharmacy technician(s) & prescription clerks, leading quality and safety audits, coordinating cross-site medicines governance activities, coordinating cross-site approaches to local medicines optimisation schemes, document management, supporting the clinical pharmacists and wider GP team to improve the quality medicines management across the organisation.

Main duties of the job
Clinical and Medicines Optimisation

• Support safe and efficient repeat prescribing processes and ensure accurate processing of prescription requests from different sources
• Carry out medicines reconciliation for discharges, outpatient letters and new patient registrations
• Identify and resolve discrepancies and liaise closely with pharmacists or GPs
• Promote medicines synchronisation, NHS app usage and encourage patient adherence

Medicines Governance

• Maintain MHRA alert and high risk drug monitoring records
• Support safe prescribing and monitoring of high risk medicines
• Carry out regular spot checks for medicines storage and safety compliance
• Review and update SOPs and maintain audit trails

Education, Training and Supervision

• Undertake CPPE Primary Care Pharmacy Education Pathway within agreed timelines
• Supervise, mentor and assess trainees and provide training and guidance to staff

Quality Improvement and Patient Facing Activities

• Lead or contribute to audits, quality improvement and significant event reviews
• Provide advice and information to patients on safe medicine use
• Conduct patient clinics within scope, supporting education, adherence and self care, and promote patient self management

Professional and Organisational Responsibilities

• Maintain GPhC registration and complete revalidation
• Develop and maintain effective relationships with community pharmacies
• Engage in continuous professional development
• Work flexibly across sites and uphold infection prevention, safeguarding and data protection standards

About us
Our organisation is guided by a strong set of core values that shape everything we do: Growth, Innovation, Fun, Compassion, and Accountability. These values are at the heart of our culture and underpin our commitment to delivering high-quality, patient-centred care.

We believe in empowering our team to continuously learn and evolve, to enjoy their work, to care deeply about the communities we serve, and to take ownership in delivering excellence across all aspects of our services.

The organisation operates across seven GP practice sites, supporting a registered patient population of over 70,000+ patients. Six practices are based in Walthamstow, with one additional site located in Rainham (RM13 8RQ). Together, our practices work collaboratively to provide accessible, safe, and responsive care to our local populations.

We employ over 150 staff members and place a strong emphasis on career development and staff wellbeing. The organisation is committed to supporting education, training, and professional development opportunities for all staff, ensuring a sustainable and skilled local workforce for the future.

Through our people-focused approach and values-driven leadership, we continue to grow, innovate, and deliver compassionate, accountable care for our patients and communities.

Details
Date posted: 11 November 2026
Pay scheme: Other
Salary: Depending on experience
Contract: Fixed term
Duration: 1 years
Working pattern: Part-time, Flexible working
Reference number: A3335-26-0017
Job location: Comely Bank Clinic, 46 Ravenswood Rd, Walthamstow, London, E17 9LY, United Kingdom

Job responsibilities
Clinical and Medicines Optimisation

• Support safe and efficient repeat prescribing processes across all practice sites and process prescription requests from different sources
• Keep track of review dates for prescribing policies and support updates with the senior pharmacist team
• Carry out medicines reconciliation following hospital discharges, outpatient correspondence and new patient registrations
• Identify prescribing discrepancies and liaise with pharmacists or GPs to resolve them
• Promote medicines synchronisation, NHS app usage and improved patient adherence
• Support MHRA alerts, formulary updates and the implementation of local and national prescribing initiatives
• Maintain MHRA alert and high risk drug monitoring records across the organisation and support safe prescribing and monitoring of high risk medicines

Medicines Governance and Storage

• Carry out regular spot checks across sites for medicines storage and safety compliance, including monitoring fridge temperatures and supporting stock rotation
• Complete expiry date checks and maintain stock organisation
• Inspect emergency drug bags and resuscitation equipment and support audits of controlled drugs and secure storage procedures
• Maintain accurate audit trails and follow up actions
• Review and update SOPs for medicines handling, storage and cold chain management

Education, Training and Supervision

• Undertake the CPPE Primary Care Pharmacy Education Pathway within agreed timescales
• Supervise, mentor and assess trainee pharmacy technicians
• Provide training and guidance to administrative and clinical colleagues involved in prescribing processes
• Promote shared learning, reflection and continuous improvement, and present audit findings and policy updates to wider clinical teams

Quality Improvement and Audit

• Lead or contribute to audits and quality improvement projects across the organisation
• Analyse prescribing data and share learning with the wider team
• Participate in significant event reviews to improve safety and efficiency

Patient Facing Activities

• Provide advice and information to patients and carers on the safe and effective use of medicines
• Support patient education, adherence and self care
• Manage medication related queries and escalate appropriately
• Conduct patient clinics within scope, such as post discharge medication reviews, counselling and physical checks

Professional and Organisational Responsibilities

• Maintain GPhC registration and complete revalidation requirements
• Develop effective working relationships with local community pharmacies
• Engage in CPD and reflective learning aligned with organisational values
• Work flexibly across multiple sites to meet service needs and uphold infection prevention, safeguarding, data protection and equality standards

Person Specification
Experience
Essential: Significant post qualifying experience in medicines management, working as a registered pharmacy technician in general practice, community or hospital pharmacy. Understanding of prescribing systems, legislation, and medicines storage standards. Excellent communication, IT, and organisational skills. Experience working under pressure and meeting deadlines. Adherence to GPhC code of conduct and professional standards.
Desirable: GP surgery experience. EMIS experience. Experience of being involved in managing change. Experience across multiple GP sites or PCNs. Experience leading audits or governance checks. Experience mentoring or supervising others. Experience with vulnerable patient groups. Experience leading or contributing to audit/service improvement.

Professional Registration
Essential: GPhC-registered Pharmacy Technician

Working Conditions
Essential: Working directly in a GP practice or clinical Hub. Requirement to travel between sites.

Qualifications
Essential: NVQ3 / BTEC Level 3 in Pharmaceutical Science or equivalent. Commitment to CPD and completion of CPPE PCPEP pathway (if not already completed).
Desirable: Post graduate qualification: CPPE Primary Care Pharmacy Education Pathway (PCPEP) 15-month course.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details
Employer name: Addison Road Medical Practice
Address: Comely Bank Clinic, 46 Ravenswood Rd, Walthamstow, London, E17 9LY, United Kingdom
Employer's website: https://www.addisonroadmedicalpractice.nhs.uk/

Employer contact details
For questions about the job, contact: Practice Manager, Hamida, hamidakhan@nhs.net

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