Job summary
An exciting opportunity has arisen to join Alder Hey Outpatient Team as a Band 3 Health Care Assistant.

We are seeking a caring and enthusiastic individual to assist in delivering high standards of care and a positive patient experience for children and young people in our Outpatients Department. The post holder will demonstrate effective communication skills, working closely within the Outpatients Nursing Team and the wider multi-disciplinary team. Duties will include undertaking clinical measurements, observations and chaperoning.

Experience of working in a care environment with children/young people is advantageous, however an induction programme will be offered.

This role is offered as a full-time position (37.5hrs/week), across the working week - Monday to Friday.

Please note this job is offered on a 12 month fixed term contract.

Main duties of the job
The Healthcare Assistant is an integral member of the clinical team. They will assist and support nursing, medical, and other professional staff in the delivery of high standards of holistic family centred care to children and families. The post holder will provide the highest standards of nursing care to children and their families.

• The post holder will be an effective communicator in all aspects of their duties both in direct and indirect patient care.
• The post holder will work in collaboration with the healthcare teams.
• The post holder will work within the confines of their mandatory and statutory obligations, to the prevention and control of infection in the clinical area.
• The post holder will undertake delegated nursing tasks as deemed necessary to enhance the care of the patient, some of which may be competency based.
• The post holder will assess and report risk to the nurse/lead clinician.
• The post holder will assist in the orientation and education of new staff.
• Take responsibility for, prioritise and manage own workload to support clinical team.

Job responsibilities

• Work without direct supervision using experience and knowledge to ensure the highest quality care is delivered.
• Promote and maintain a safe and comfortable therapeutic environment for patients and their families.
• Assist in the basic care required by patients in clinical settings.
• Assist with the education of new staff and students and ensure they are instructed in the procedures, routines.
• Create and maintain relationships with patients, parent/carers, offering advice and support where necessary.
• Accompany patients to other areas of the hospital for specialised treatment.
• Prepare patient for and assist with specific clinical and non clinical procedures appropriate to the clinical area.

Person Specification
Essential

• Care Certificate/NVQ level 3 / equivalent in a healthcare related topic or equivalent breadth of experience; English and Maths GCSE or equivalent, grade A-C.
• Experience of previous health care experience.
• Basic Nursing Care.
• Knowledge of confidentiality.
• Knowledge of patient safety.
• Knowledge of family centred care.
• Knowledge of multi-professional working.
• Computer and keyboard skills.
• Good communication.
• Demonstrate a range of clinical skills.
• Additional clinical skills and competence.
• Team working.
• Demonstrates Trust values.
• Reliable.
• Time management.
• Role modelling behaviour.
• Organised.

Desirable

• Willingness to undertake English and maths or equivalent, grade A-C.
• Paediatric Outpatient experience.
• Administration and clerical skills.
• Able to prioritise tasks.

Details
Date posted: 20 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 411-DIA-26-8250618-B
Closing date: 23 October 2026

Employer contact details
For questions about the job, contact: Nurse Manager, Christine Jackson, christine.jackson@alderhey.nhs.uk, 01512284811

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Alder Hey Children's NHS Foundation Trust is committed to achieving equal opportunities in employment. All employees are expected to observe this policy in their behaviour to the public and fellow employees.