The Opportunity:
Sample Dispatch Technician
Stevenage & Ware, UK (Full-Time, On-Site)

About the Opportunity
We are partnering with a key player in the life sciences sector, offering an exciting opportunity for a Sample Dispatch Technician to join a highly regulated scientific operations environment. This role focuses on the global shipment of R&D samples, ensuring all materials—biological, chemical, or radioactive—are handled, prepared, and shipped in full compliance with international transport and regulatory requirements.

What We Offer

• Competitive salary
• Bonus scheme
• Pension scheme
• 25 days annual leave + 1 extra day for your birthday
• Opportunity to join a growing organisation in the life sciences sector

The Role
As a Sample Dispatch Technician, you will be responsible for the end-to-end coordination of sample shipments globally, ensuring accuracy, compliance, and efficiency across all dispatch activities. This is a technically focused role requiring strong knowledge of Dangerous Goods regulations, documentation, and regulated logistics processes, along with close collaboration with internal teams, customers, and external partners.

Key Responsibilities

• Receive, accept, store, and manage samples, ensuring accurate documentation and compliance with Dangerous Goods and transport regulations
• Prepare and dispatch shipments in line with IATA, ADR, IMDG, GMP, GLP, and SHE standards
• Complete, reconcile, and maintain complex shipment documentation in line with regulatory requirements
• Ensure all shipment documentation and authorisations (e.g. import licences, Certificates of Analysis) are obtained in a timely manner
• Coordinate daily operational workloads and ensure service delivery meets SLAs and contractual obligations
• Maintain strong awareness of relevant regulations and ensure compliance across all activities
• Monitor and manage materials requiring special handling, including hazardous and temperature-sensitive shipments
• Maintain accurate inventory records and ensure availability of products, components, and consumables
• Identify and drive process improvements to enhance efficiency, flexibility, and compliance
• Act as a point of contact for internal teams, external stakeholders, and customers regarding sample dispatch queries
• Liaise with government bodies, suppliers, and logistics partners to resolve complex shipment issues
• Support audits, inspections, and regulatory readiness activities
• Contribute to cross-functional projects and continuous improvement initiatives
• Assist with training and onboarding of new team members
• Ensure all operational activities are performed accurately, on time, and in line with GMP/GLP standards

Expectations

• Scientific degree or equivalent experience within a laboratory, logistics, or regulated environment
• Experience in shipping Dangerous Goods (IATA, ADR, IMDG) is highly desirable
• Strong knowledge of Dangerous Goods regulations and Known Consignor requirements
• Understanding of GMP and GLP environments and compliance standards
• Experience handling complex documentation and working within regulated frameworks
• Ability to manage multiple priorities and coordinate operational workloads effectively
• Strong attention to detail and commitment to accuracy and compliance
• Effective communication skills and ability to work collaboratively with internal and external stakeholders
• Customer-focused mindset with strong problem-solving ability
• Familiarity with inventory systems, logistics processes, and sample tracking systems
• Exposure to continuous improvement or lean processes is advantageous
• Self-motivated, organised, and capable of working in a fast-paced environment

Why Apply?
This is an excellent opportunity to build or further develop a career in regulated logistics and sample management, working within a global life sciences environment where compliance, precision, and collaboration are key.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.