About the role
We are looking for an experienced Registered Support Manager to join our new Birkdale village.

This is a key registered leadership role, responsible for ensuring the delivery of safe, high-quality, person-centred care and support across the service. You will hold registration for the service and play a central role in maintaining strong regulatory compliance, excellent care standards and a positive experience for residents, tenants, customers and families.

Working closely with the General Manager, Village Nurse Manager and wider leadership team, you will help shape the culture, quality and day-to-day delivery of care at Birkdale.

This is a brilliant opportunity for someone who understands regulated care, can lead teams with confidence, and wants to be part of developing a service that genuinely makes a difference.

Salary £52,758
Application closing date 5th August 2026.

Key responsibilities

• Hold and maintain CQC registration for the service.
• Lead on the delivery of safe, effective and person-centred care and support.
• Ensure the service meets regulatory requirements, internal quality standards and best practice guidance.
• Support the development of strong care, support and household teams.
• Oversee care planning, risk assessments, safeguarding, medication processes and quality assurance.
• Work closely with the General Manager and clinical leadership team to monitor performance and drive improvement.
• Promote a culture of dignity, choice, independence and positive risk-taking.
• Support recruitment, induction, supervision, performance and development of colleagues.
• Build positive relationships with residents, tenants, families, professionals and external partners.
• Ensure accurate records, audits, action plans and governance processes are maintained.
• Prepare for and support CQC inspections and other external reviews.
• Champion Belong’s values and household model in everyday practice.

Requirements
Essential requirements

• Around 5 years of experience in a registered management, deputy management or senior care leadership role.
• Ability and willingness to hold CQC registration for the service.
• Strong knowledge of CQC regulations, safeguarding requirements, MCA, DoLS, care planning and risk management.
• Experience leading care teams and supporting quality improvement.
• Experience delivering person-centred care and commitment to high-quality care.
• Experience managing competing priorities in a busy care environment.
• Experience working directly with residents and families, CQC inspectors, safeguarding teams and clinical leadership.
• Relevant health and social care qualification.
• Fluent in English.
• Eligible to work in the United Kingdom.

Desirable requirements

• Nursing or clinical background.
• Previous experience as a CQC Registered Manager.
• Experience within older people’s care, dementia care, nursing care, supported living or housing with care.
• Experience opening or mobilising a new service.
• Knowledge of household-style care models.

Benefits
What we offer

• Paid DBS
• 28 days annual leave inclusive of Bank holidays
• Medi cash
• Refer a friend scheme
• Death in Service payment to a beneficiary of your choosing
• Paid induction and paid training on site for personal development according to role
• Access to on site gym
• Subsidised meals in our Bistro
• Access to Employment Assistance programme - Confidential Counselling, Mental Health, Finance support
• Full PPE and LFT & PCR tests provided on site
• Career Progression
• Auto Enrolment pension
• Free Wi-Fi
• *DBS as per our terms and conditions

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