Job summary
We are seeking an enthusiastic, organised and highly motivated Safeguarding Co-ordinator to join our friendly and supportive team. The role is for 24 hours a week over 3 days.

This role offers a genuine opportunity to improve the outcomes for some of our most vulnerable patients.

The successful candidate will be working as part of the Surgery Safeguarding Team and will be liaising closely with our clinicians and our partner organisations.

This is an excellent opportunity for an individual who has an exceptional attention to detail, and who is able to prioritise a varied workload and can work independently using their own initiative.

The role requires excellent organisational and communication skills together with a professional and confidential approach at all times.

We value our staff and are committed to supporting their wellbeing and professional development. We offer:

• NHS Pension Scheme.
• Uniform provided.
• 4 weeks' annual leave plus Bank Holidays.
• Supportive and friendly team environment.
• Ongoing training and development opportunities.

Main duties of the job
Key Responsibilities will include:

• Maintaining and monitoring safeguarding registers and watch list.
• Supporting safeguarding governance, audits and quality improvement activities.
• Monitoring child failed attendances and following up with parents.
• Contacting patients, parents and carers regarding appointments and care requirements.
• Liaising with GPs, nurses, community services, social care teams, hospices and other partner organisations.

About us
About Bethesda Medical Centre

Bethesda Medical Centre is a modern, forward-thinking GP practice located in a unique cliff-top setting in Margate. We are proud to provide high-quality primary care services to approximately 18,800 patients and have been rated Good by the Care Quality Commission (CQC).

Our multidisciplinary team works collaboratively to deliver outstanding patient care and includes:

• 3 GP Partners
• 8 Salaried GPs
• Acute Care Team
• Nursing Team
• Pharmacy Team
• Social Care Team
• Care Home Team
• Mental Health Nursing Team
• Safeguarding Team
• Experienced Administrative Team

In addition to providing comprehensive general practice services, Bethesda Medical Centre is the provider of the East Kent Headache Service and a specialist Ophthalmology Service, enabling us to offer a wider range of healthcare services to our local community.

We are committed to innovation, continuous improvement and delivering safe, effective, patient-centred care. We actively support the development of our staff, encourage new ideas, and foster a positive, inclusive working environment where every team member is valued and empowered to make a difference.

Joining Bethesda Medical Centre means becoming part of a friendly, supportive and ambitious organisation dedicated to improving the health and wellbeing of the community we serve.

Job responsibilities
Key Responsibilities
Safeguarding Coordination
Acting as a key point of coordination to ensure safeguarding concerns are identified, discussed and progressed appropriately the post holder will work closely with our named safeguarding leads, and our administration team around the following key areas:
Case Management and Administration

• Maintaining safeguarding registers and watch list.
• Supporting the identification, tracking and monitoring of safeguarding concerns.
• Ensuring safeguarding records are appropriately coded and documented.
• Monitoring safeguarding activity and follow up outstanding actions.
• Liaising with clinical and administrative teams regarding safeguarding processes.

Governance and Quality Improvement

• Conducting safeguarding audits and support quality improvement initiatives.
• Developing and maintaining effective safeguarding processes
• Producing reports and data requested by safeguarding leads
• Supporting compliance with safeguarding policies and statutory requirements.

Patient Engagement

• Contacting parents and guardians regarding missed appointments.
• Follow up persistent non-attenders and encourage uptake of vaccinations.

General Responsibilities

• Always providing excellent patient-centred service
• Maintaining confidentiality and complying with GDPR requirements.
• Working in accordance with practice policies and procedures.
• Participating in training, supervision and appraisal
• Undertaking other duties consistent with the role and grade as required.

Person Specification
Qualifications
Essential

• GCSE English and Maths level C/4 or above
• Experience working with confidential information
• Experience managing competing priorities and working accurately under pressure
• Good Communication Skills
• Ability to work under self-direction and too targets

Desirable

• Previous Safeguarding experience
• Experience of work in General Practice, Primary Care or the NHS
• Familiarity with clinical system EMIS Web.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.