Job summary
This is an exciting opportunity for a successful applicant to join the IV Suite/Outpatients Department in Denbigh Infirmary Hospital. Within the department we offer the delivery of intravenous therapy and provide outpatient clinics closer to home for those within our community.

We are seeking a motivated and compassionate Health Care Support Worker to join our team. The post holder will demonstrate good communication skills and commit to excellent patient care. The post holder will support the registered nurses in delivering high quality, safe and effective care. The post holder will play a key role in ensure a smooth patient journey assisting with preparation, delivery and monitoring of care within a busy clinical environment.

Working under the supervision of the registered nurse you will support patients receiving intravenous infusions, prepare equipment and prepare clinical areas. You will provide reassurance and support to the patients, promoting dignity and respect at all times. The post holder will be expected to maintain high standards of infection control and be able to successfully work as part of a multidisciplinary team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• Work as part of the multidisciplinary team delivering care to patient with support and supervision provided by a registered health care professional.
• Undertake personal care activities and tasks as delegated by a registered healthcare profession, in accordance with HEIW All Wales Guideline for Delegation.
• Ensure the registered health professional is regularly updated on the patient condition and improvement/deterioration.
• Maintain high standards of cleanliness in the healthcare setting and appropriate storage of stock items.
• Deliver role in accordance with Health Board/Trust values and the Code of Conduct for HCSW's in Wales.

About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details
Closing date: 21 October 2026
Pay scheme: Agenda for change
Band: Band 2
Salary: £26,300 a year per annum, pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 050-ACS806-1026

Person Specification
Essential qualifications:

• Level 2 in Care

Essential skills and attributes:

• Good Communication skills
• Ability to demonstrate a caring and compassionate approach

Essential experience:

• Experience of working as part of a team

Desirable experience:

• Previous experience working with people in a caring capacity

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details
Employer name: Betsi Cadwaladr University Health Board
Address: Denbigh Infirmary, Ruthin Road, Denbigh, LL16 3ES, United Kingdom
Employer's website: Apply through our website

For questions about the job, contact:
Lead Nurse Jill Hutchinson, jill.hutchinson@wales.nhs.uk, 03000855744

Betsi Cadwaladr University Health Board's privacy notice