Job summary
Working primarily within adult outreach team, this role will mean working within the community as well as from Custody Suites around Birmingham, Birmingham Magistrates and Crown Courts and a variety of trust sites.

We are looking for a versatile and motivated person to join us to deliver a service to vulnerable individuals who are often the most marginalised within society.

STRs are a key part of the Health and Justice Vulnerability Service, as they assist clients who are typically hard to engage, building trust and a rapport to gain a holistic understanding of their circumstances and how to improve them. They assist service users by providing individualised support with solving practical problems or difficulties that may be affecting their health and wellbeing. They can also provide help and advise on housing, social isolation and exclusion, education, debt management and employment issues.

We are particularly looking for people who have experience in community and forensic mental health settings. Applicants with lived experience of the criminal justice system are encouraged to apply, however this is not essential criteria for this role.

Main duties of the job
We have a committed, motivated, hardworking and skilled team and offer excellent career development opportunities. The team holds a strong recovery focused ethos, and you will work alongside partner agencies, including the police, peer mentors, probation and court staff, to name a few.

You will need to be an excellent communicator, resourceful, creative and able to demonstrate resilience as you proactively support your service users and liaise with partner agencies.

• You will work in a team alongside peer mentors, other STR workers and registered practitioners from a range of disciplines.
• Many of our staff have lived experience of the criminal justice system. This is an intrinsic part of the service. Although it is not an essential part of this role, we welcome applicants with this background.
• You will manage a caseload of clients, aiding and encouraging their engagement with services. This may include clients considered "difficult to engage" or with behaviours that challenge.
• You will work with service users ' families and friends to ensure a holistic understanding of their circumstances.
• You will signpost service users to, and encourage engagement with, appropriate services.
• You will develop links into the community and agencies to enable improved, supported access to services.
• You will work flexibly, visiting custody suites, courts, and other locations in the community.

About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.

Many of our staff have lived experience of the criminal justice system. This is an intrinsic part of the service. Although it is not an essential part of this role, we welcome applicants with this background.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Previous candidates need not apply.

Person Specification
Experience
Essential

• Must have significant experience of mental health support work

Desirable

• Experience of working within the criminal justice system
• Experience of community working
• Relevant qualification/training

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: Birmingham and Solihull Mental Health NHS Foundation Trust
Address: Thomas Telford House, Ardenleigh Hospital, Kingsbury Road, Erdington, B24 9SA, United Kingdom
Employer's website: Apply through our website

Employer contact details
For questions about the job, contact: Senior Adult Outreach Lead, Grace Moody, grace.moody1@nhs.net, 01213014409

Details
Date posted: 22 September 2026
Pay scheme: Agenda for change
Band: Band 4
Salary: £28,392 to £31,157 a year per annum, pro rata
Contract: Permanent
Working pattern: Full-time, Flexible working
Reference number: 436-8271709
Job locations: Thomas Telford House, Ardenleigh Hospital, Kingsbury Road, Erdington, B24 9SA, United Kingdom

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