Black Country Healthcare NHS Foundation Trust
Support Time and Recovery Worker
The closing date is 20 November 2026
Job summary
With the support of a Care Co-Ordinator, you will manage a caseload of some of our less complex service users who do not require the full input of a Care Co-Ordinator and also our more complex service users who require additional input as well as a Care Co-Ordinator.

Main duties of the job
With the support of a Care Co-Ordinator, you will manage a caseload of some of our less complex service users who do not require the full input of a Care Co-Ordinator and also our more complex service users who require additional input as well as a Care Co-Ordinator.

About us
we offer training, supervision/yearly personal development conversations and a multitude of well being resources

Details
Date posted: 06 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year
Contract: Permanent
Working pattern: Full-time
Reference number: 285-7294-MH
Job locations: Brierley Hill Health and Social Care Centre, Brierley Hill, DY5 1RU, United Kingdom

Job responsibilities
We are looking for a full time band 3 Support Time and Recovery Workers, ideally with community experience, to work as a Support Time and Recovery Worker within the Community Mental Health Team serving the area covered by Dudley North based at Brierley Hill Health and Social Care Centre. The post is for 37.5 hours per week.

This is an excellent opportunity to develop your skills; with the support of healthcare professionals, the Clinical Lead and Team Leader. Working alongside the Care Co-Ordinators, other Support Time and Recovery Workers and the wider Multi-Disciplinary Team you will learn their roles and also be able to practice autonomously with their guidance.

You will be part of a dynamic, supportive and diverse multi-disciplinary team. You will be responsible for supporting the Care Co-Ordinators with managing the mental health needs of service users referred to the team, under guidance from the Clinical Lead and Team Leader. You will also be part of developing and implementing therapeutic interventions underpinned by the Care Programme Approach. You will also have an understanding of the new national drivers and directives that are being introduced in mental health services as part of the national community transformation, such as the new mental health framework that will replace CPA. With the support of a Care Co-Ordinators, you will manage a caseload of some of our less complex service users who do not require the full input of a Care Co-Ordinator and also our more complex service users who require additional input as well as a Care Co-Ordinator. You will work from our community base facility, via phone/agile working or within the service users home.

You will be a Healthcare Support Worker or in an equivalent role, ideally with community experience in assessing mental health and implementing individual plans and outcome measures for adults with mental health problems and have a current knowledge of NHS policies and practices in mental health.

You will have an understanding of the Care Programme Approach. There will be an opportunity to develop your skill base in therapeutic interventions. You will have an ability to work with partner agencies and be supported by Care Co-Ordinators, the Clinical Lead and Team Leader to support service users care.

The Team is committed to provide safe, sound and supportive services; you will receive regular supervision with opportunities to develop clinical and professional practice in line with service user needs and organisational values.

Person Specification
Education/Qualifications
Essential

• Good general education to GCSE level or equivalent
• Evidence of training / development
• Good IT Skills
• NVQ level 2, working towards NVQ level 3 equivalent

Desirable

• NVQ level 3 in health and social care
• Care certificate

Skills/Abilities
Essential

• Effective interpersonal, verbal and written communication skills
• Ability to support service users with severe mental health needs to promote their own recovery
• To demonstrate skills that enable people to be independent of Mental health services
• Ability to engage service users and work at a pace that will support their recovery in a community setting
• Ability to provide practical support with activities of daily living essentials
• A keenness to make positive contribution and identify solutions to help empower service users

Knowledge/ Experience
Essential

• Working in partnership with other agencies
• Positively promote independent living through use of the recovery model
• To be proficient at planning and facilitating group work
• To be able to take responsibility for own work planning
• Working with and Understanding of Mental health illnesses and early warning signs of relapse
• Understanding of Risk assessment and risk management
• Awareness of Mental Health Act (1983)
• Demonstrate an understanding of Clinical Governance issues
• Working within a multi-disciplinary team
• Awareness of and application of psychosocial interventions

Personal qualities
Essential

• Ability to work independently and use own Initiative
• Demonstrate professionalism, i.e. time-keeping, attitude, values
• Good verbal and written communication skills
• Ability to acknowledge diversity and promote anti discriminatory practices and equal opportunities
• Ability to respond in a professional manner to challenging behaviours

Other
Essential

• Ability to travel to numerous community settings around the Trust geographical area in a timely and effective manner

Trust values
Essential

• Compassionate, accountable, respectful and empowered

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details
Employer name: Black Country Healthcare NHS Foundation Trust
Address: Brierley Hill Health and Social Care Centre, Brierley Hill, DY5 1RU, United Kingdom
Employer's website: https://www.blackcountryhealthcare.nhs.uk/

Employer contact details
For questions about the job, contact: Team Leader, Helen Day, helen.day4@nhs.net, 01384325128

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