Job summary
Are you passionate about improving peoples wellbeing and helping individuals lead healthier, more independent lives? We are looking for a compassionate, proactive and person-centred Social Prescribing Link Worker to join our team and support patients to access the services, resources and opportunities available within their local community.

In this rewarding role, you will work closely with patients, their families and carers, healthcare professionals and local community organisations to provide personalised, holistic support. You will take the time to understand what matters most to each individual, helping them identify their goals and overcome social, practical and wellbeing challenges.

You will support patients to develop personalised care and support plans and connect them with relevant local services, community groups and activities that can enhance their wellbeing, build confidence and improve their quality of life.

Working as part of a supportive multidisciplinary team, you will play an important role in strengthening community connections, promoting social prescribing and helping to address health inequalities. You will have the opportunity to build meaningful relationships, empower individuals to take positive steps towards their wellbeing, and contribute to better outcomes for both patients and the wider community.

If you are someone who enjoys working with people, building strong relationships and helping others reach their potential, we would love to hear from you.

Main duties of the job

• Provide personalised, person-centred support to patients, helping them identify their needs, goals and priorities.
• Connect patients with appropriate community services, voluntary organisations, local activities and other sources of support.
• Develop and review personalised care and support plans, encouraging patients to build confidence and independence.
• Work collaboratively with GPs, healthcare professionals, families, carers and community organisations.
• Support patients with social, emotional, practical and wellbeing-related challenges that may affect their health.
• Promote social prescribing and strengthen links between primary care and local community services.
• Maintain accurate, confidential records and monitor outcomes to demonstrate the impact of support provided.
• Help identify and address barriers to accessing services, contributing to reducing health inequalities.
• Participate in multidisciplinary team meetings, training and service development activities.

About us
We are a well-established training practice in a purpose built (newly refurbished) premises, located on the Haringey Green lanes.

The practice's aim is to provide our patients with an excellent standard of patient-centered care, with clinicians and patients jointly involved in all aspects of planning and delivering care to meet patients' health and well-being needs.

You will work with colleagues including a team of GPs, practice Nurse, Healthcare Assistant, Clinical Pharmacist, Physician Associate & MSK practitioner, administrative staff and a wide variety of other health professionals.

There is free parking available on site.

You must have your covid vaccines to join as a member of the practice.

Details
Date posted: 28 September 2026
Pay scheme: Other
Salary: Depending on experience up to £16 /HR
Contract: Fixed term
Duration: 2 years
Working pattern: Part-time
Reference number: A0052-26-0006
Job locations: 96 Umfreville Road, London, N4 1TL, United Kingdom

Job responsibilities
JOB PURPOSE
The Social Prescribing Link Worker will support patients to address the wider social, emotional and practical factors that affect their health and wellbeing. The post-holder will work with patients on a one-to-one basis to understand what matters to them, identify their priorities and goals, and connect them with appropriate local services, community groups, activities and voluntary organisations.

The role will promote independence, self-management and wellbeing while helping to reduce social isolation, address health inequalities and improve access to community support. The post-holder will work closely with patients, families, carers, healthcare professionals and community organisations to provide a coordinated and person-centred approach.

KEY DUTIES AND RESPONSIBILITIES
Patient Support

• Undertake holistic assessments with patients to identify their social, emotional, practical and wellbeing needs.
• Work with patients to co-produce personalised support plans based on their individual priorities, interests, strengths, values and goals.
• Provide information, advice and signposting to relevant local, regional and national services, community groups and activities.
• Connect patients with appropriate support relating to mental wellbeing, social isolation, physical activity, employment, housing, financial difficulties, caring responsibilities and other wider determinants of health.
• Support patients to overcome barriers to accessing services and encourage confidence, independence and self-management.
• Provide continuity of support throughout the social prescribing journey, including appropriate follow-up to review progress and outcomes.
• Where appropriate, accompany patients to community services or activities where this is necessary to support engagement.
• Encourage patients to identify practical steps they can take to improve their own health and wellbeing.

Referrals and Partnership Working

• Work closely with GPs, practice staff, healthcare professionals, social care, voluntary organisations and community services to support appropriate referrals.
• Promote self-referral and actively engage with local communities to improve awareness and accessibility of the service.
• Support people who may benefit from social prescribing, including those with mild to moderate anxiety, depression or low mood, long-term conditions, frequent healthcare use or wider non-clinical support needs.
• Participate in multidisciplinary team meetings and contribute social prescribing solutions for patients with complex needs.
• Provide appropriate feedback to referral agencies regarding patient progress, engagement and outcomes while maintaining confidentiality.
• Attend relevant meetings, community events, stalls and exhibitions to promote social prescribing and strengthen local partnerships.

Community Development

• Develop and maintain strong relationships with local voluntary, statutory, community and faith organisations.
• Maintain up-to-date knowledge of local services, groups, activities and support available to patients.
• Maintain accurate information on relevant services using internal systems and local information portals.
• Identify gaps or barriers within local provision and share relevant information with colleagues and partner organisations.
• Facilitate effective links between primary care, secondary care, community health services and voluntary and community organisations.
• Promote volunteering and community participation as opportunities to improve wellbeing, confidence, skills and social connection.

Monitoring and Service Development

• Maintain accurate records of patient contacts, assessments, referrals, support plans and outcomes in accordance with practice policies and information governance requirements.
• Ensure social prescribing activity and appropriate coding are recorded accurately on clinical systems in line with current NHS guidance.
• Provide monitoring information, outcomes and case studies as required by the Practice Manager.
• Seek and respond to feedback from patients, referral agencies and partner organisations to improve the quality and effectiveness of the service.
• Participate in audit, evaluation, service development and quality improvement activities.
• Attend regular team meetings, supervision and clinical supervision where appropriate.
• Complete statutory, mandatory and role-specific training and maintain ongoing professional development.

CONFIDENTIALITY AND INFORMATION GOVERNANCE
The post-holder will have access to confidential information relating to patients, carers, colleagues and the practice. All information must be treated as confidential and handled in accordance with practice policies, data protection legislation, information governance requirements and relevant NHS guidance.

Information must only be accessed or shared with authorised individuals where there is a legitimate professional reason to do so. The post-holder must maintain accurate, secure and appropriate records at all times.

SAFEGUARDING
The post-holder must understand and comply with their responsibilities for safeguarding children, young people and adults at risk.

Any concerns relating to abuse, neglect, exploitation or risk of harm must be reported promptly through the appropriate safeguarding procedures. The post-holder must complete relevant safeguarding training and maintain an appropriate level of knowledge and awareness.

HEALTH AND SAFETY
The post-holder will contribute to maintaining a safe and healthy environment for patients, colleagues and visitors by:

• Following practice Health and Safety and Infection Prevention and Control policies.
• Identifying and reporting hazards, risks and safety concerns.
• Using appropriate infection prevention and control procedures.
• Maintaining a clean, safe and organised working environment.
• Completing required health and safety and infection control training.
• Taking reasonable care of their own health and safety and that of others affected by their work.

EQUALITY, DIVERSITY AND INCLUSION
The post-holder will promote equality, diversity, inclusion and respect in all aspects of their work.

They will respect the privacy, dignity, beliefs, values and individual circumstances of patients, carers and colleagues, ensuring that their approach is welcoming, non-judgemental and person-centred.

The post-holder will recognise and address barriers to accessing services and adapt communication and support to meet individual needs.

QUALITY AND PROFESSIONAL RESPONSIBILITIES
The post-holder will:

• Work within the limits of their role, skills and professional competence.
• Communicate effectively with patients, carers, colleagues and partner organisations.
• Manage their workload, time and resources effectively.
• Seek advice, support and supervision when required.
• Contribute to audit, quality improvement and service development.
• Reflect on their practice and participate in ongoing learning and professional development.
• Maintain professional boundaries and uphold the values and standards of the practice.
• Work collaboratively as part of the multidisciplinary team and with external partners.
• Comply with practice policies, procedures, relevant legislation and NHS guidance.

GENERAL
The post-holder will work flexibly according to the needs of the service and undertake any other reasonable duties appropriate to the level and nature of the role.

This job description outlines the main responsibilities of the post and is not exhaustive. Duties may be reviewed and amended in response to the changing needs of the service, organisational priorities, legislation and NHS guidance.

Person Specification
Experience
Essential

• Experience working in community development, adult health and social care, learning support or public health/health improvement, including voluntary experience.
• Experience supporting individuals, families and carers in a relevant role.
• Experience supporting people with mental health and wellbeing needs.
• Experience working with the voluntary, community and social enterprise (VCSE) sector, including volunteers and small community groups.
• Experience collecting data and using tools to monitor and demonstrate service impact.
• Ability to work flexibly, both independently and as part of a team.
• Understanding of confidentiality, safeguarding, lone working, information governance and health and safety procedures.
• Ability to recognise when a persons needs are outside the scope of the role and require referral or escalation to an appropriate health professional or agency.
• Good understanding of professional boundaries and the importance of working within the limits of the role.

Desirable

• Experience working in a GP Practice
• Excellent listening and empathy skills, with a person-centred and non-judgemental approach.
• Culturally sensitive and respectful of diverse backgrounds, lifestyles and communities.
• Commitment to reducing health inequalities and engaging with under-represented communities.
• Ability to build trust, motivate and empower people to achieve their goals and make positive changes.
• Skilled in motivational coaching, adapting support to individual needs, confidence and health literacy.
• Excellent verbal and written communication skills, with the ability to adapt communication to different audiences.
• Strong partnership-working skills, with the ability to build effective relationships across healthcare, VCSE and community organisations.
• Creative and collaborative approach to identifying solutions to individual and community needs.
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Demonstrates personal accountability, resilience and the ability to remain effective under pressure.

Other
Essential

• Meets DBS enhanced reference standards and criminal record checks
• Willingness to work flexible hours when required to meet work demands

Desirable

• Basic IT skills

Qualifications
Essential

• NVQ Level 3, Advanced level or equivalent qualifications or working towards
• Is enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute
• Demonstrable commitment to professional and personal development

Desirable

• Training in motivational coaching and interviewing or equivalent experience

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Bridge House Medical Practice
Address: 96 Umfreville Road, London, N4 1TL, United Kingdom
Employer's website: https://www.bridgehouselondon.nhs.uk/

Employer contact details
For questions about the job, contact: Practice Business Manager, Rilwan Kuku, rilwan.kuku@nhs.net, 02034746970

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.