Job summary
Join our expanding Home First Discharge Team and help make a real difference to patients' lives.

We have several exciting opportunities for motivated and compassionate Registered Nurses and Allied Health Professionals (AHPs) to join our dedicated team as Case Managers, supporting patients to leave hospital safely, timely and with the right care and support in place.

At the heart of the Home First approach is a simple belief: patients recover better at home, whenever it is safe and appropriate to do so. Prolonged hospital stays can impact a person's recovery, independence and wellbeing. As a Case Manager, you will play a vital role in ensuring patients receive the right support to return home or move to the most appropriate care setting as quickly and safely as possible.

Could this be the role for you?

• Do you want to make a tangible difference to patients' discharge journeys?
• Are you passionate about delivering person-centred care and improving patient outcomes?
• Do you enjoy working collaboratively with multidisciplinary teams to solve complex challenges?
• Are you looking for a role where you can influence and improve the patient and family experience?

If so, we would love to hear from you.

Main duties of the job
As a Case Manager, you will be a key member of our Transfer of Care Hub, coordinating and facilitating safe, effective discharge plans for patients across a range of specialties. You will work closely with ward teams, patients, families, community services and partner organisations to ensure seamless transitions from hospital to home or onward care settings.

This is a rewarding and varied role that requires excellent communication, clinical knowledge, problem-solving skills and the ability to work effectively across organisational boundaries.

What We Offer
You will join a forward-thinking, patient-centred service committed to continuous improvement and excellence in discharge planning. We pride ourselves on creating a supportive and collaborative working environment where staff are empowered to develop, innovate and share learning.

You will work alongside a diverse range of professionals, including:

• Social Workers
• Community Transfer of Care Hub (CToCH) colleagues
• Community Therapists
• Ward-based clinical teams
• Community and voluntary sector partners

Together, we are committed to delivering the best possible outcomes for patients and their families.

About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details
Date posted: 06 November 2026
Pay scheme: Agenda for change
Band: Band 6
Salary: £39,959 to £48,117 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 387-TS6180-NG
Job locations: Weston General Hospital, Grange Road, Weston-super-Mare, BS23 4TQ, United Kingdom

Job responsibilities

• Is a Registered Nurse or Allied Health Professional with relevant professional registration
• Has excellent communication, negotiation and interpersonal skills
• Demonstrates strong organisational and administrative abilities
• Is confident using IT systems and digital tools
• Can manage competing priorities and work effectively under pressure
• Is proactive, enthusiastic and solution-focused
• Uses initiative while also thriving within a multidisciplinary team
• Is adaptable and able to build effective working relationships across services
• Has a passion for improving patient flow, discharge processes and patient experience
• Is committed to delivering high-quality, compassionate, person-centred care

Working Pattern
The service operates seven days a week to support timely patient discharge.
Weekend working is required on a rota basis (currently approximately 1 in 8 weekends, subject to service need).
Bank holiday cover is also required on a rotational basis.

Why Join Us?
This is an opportunity to be part of an innovative service that has a direct impact on patient outcomes, hospital flow and system-wide healthcare delivery. Every day, you will help patients regain their independence and return to the place they call home, supported by a dedicated team that values collaboration, development and excellence.

If you are passionate about helping patients achieve the best possible discharge outcome, we would love to hear from you.

Person Specification
Essential

• Registered Nurse Level 1 or HCPC registered
• Evidence of recent CPD
• Demonstrate excellent clinical assessment, planning, delivering and evaluation skills
• Ability to manage complex patient cases
• Ability to motivate and influence staff
• Remain professional and focussed during pressurised situations
• Ability to organise and prioritise a large and varied workload
• Excellent written, verbal and electronic communication skills
• Ability to use IT systems including Careflow EPR, databases, Careflow workspace and other clinical and non-clinical systems required to perform the job role (E)
• Ability to lead meetings
• Ability to follow complex instructions and protocols accurately in short timescales
• Experience of discharge planning of complex patients
• Ability to work independently
• Ability to review and reflect on own skills and knowledge, and to lead own CPD in conjunction with supervisors and peers
• Demonstrate a broad post registration experience
• In-depth experience of working within a multidisciplinary team in an acute Trust
• Evidence of specialist knowledge relating to patient discharge
• Knowledge of relevant legislation relating to patient discharge
• Enthusiastic and self-motivated
• Innovative and participative in policy change
• Team Player and can do attitude
• Ability to communicate effectively and sensitively with a wide range of people
• Excellent organisational skills
• Ability to meet deadlines and work under pressure

Desirable

• Ability to interpret and relay patient discharge data
• Evidence of specialist knowledge relating to patient discharge
• Experience of working with, or in Community healthcare

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

UK Registration
Applicants must have current UK professional registration. For further information please see the NHS Careers website.

Employer details
Employer name: Bristol NHS Foundation Trust
Address: Weston General Hospital, Grange Road, Weston-super-Mare, BS23 4TQ, United Kingdom
Employer's website: Apply via the company portal

Employer contact details
For questions about the job, contact: Clinical Team Lead, Clare Parker, jana.mcclelland@uhbw.nhs.uk, 01173427678

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