Job summary
An exciting opportunity has arisen for an enthusiastic and motivated Senior Dental Clinical Assistant to join the Oral Surgery and Oral & Maxillofacial Surgery outpatient services at Bristol Dental Hospital. This is a new 12-month pilot role designed to enhance patient care, improve clinic efficiency and support the wider dental nursing workforce. Working as part of a multidisciplinary team, the successful candidate will undertake a range of patient-facing, clinic coordination and support duties, helping to ensure the smooth running of busy outpatient clinics while contributing to a high-quality patient experience.

Main duties of the job
The post holder will act as an integral member of the Dental Nursing team, providing day-to-day support to dental outpatient clinics, working independently within agreed protocols to support the safe, effective and efficient delivery of patient-facing services. The post holder will assist with patient flow, clinical duties as required by the clinic, clinic preparation and turnover, resource coordination, stock and equipment readiness, and the maintenance of safe clinical environments.

About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job responsibilities
Key responsibilities will include:

• Supporting patient flow within outpatient clinics.
• Assisting with clinic preparation and coordination.
• Managing and maintaining clinical stock and equipment.
• Undertaking delegated patient-facing activities within agreed competencies.
• Supporting the wider clinical team to maintain efficient service delivery.
• Contributing to a positive patient experience and high standards of care.
• Working collaboratively with Dental Nurses, clinicians and administrative colleagues.

Person Specification
Education and qualifications
Essential

• One of the following: oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oExperience equivalent to the above qualifications
• Level 2 Functional skills in English and Math's, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)

Knowledge, skills and abilities
Essential

• Effective verbal and written communication skills. Able to complete documentation accurately Competent basic IT skills including email and electronic systems.
• Able to prioritise workload and work with minimal supervision Ability to support clinic flow, prepare clinical areas, monitor stock, identify equipment faults and escalate concerns appropriately.
• Committed to providing high-quality patient care. Maintains dignity, privacy and confidentiality.

Desirable

• Awareness of dental outpatient pathways or decontamination processes.

Experience
Essential

• Experience working in a healthcare, dental, outpatient or patient-facing environment. Experience working as part of a team.

Desirable

• Experience using electronic patient record or clinic management systems. Experience coordinating clinic resources or supporting busy outpatient services.

Personal qualities
Essential

• Caring, calm, professional and compassionate manner. Flexible, reliable and adaptable. Able to use initiative within agreed protocols. Demonstrates Trust values and inclusive behaviours.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.