Practice Pharmacy Technician
Company: Brookside Group Practice
Job ID: A0481-25-0449

Job summary
An exciting opportunity has arisen for a Practice Pharmacy Technician to join our dynamic and forward-thinking team at Brookside Group Practice working 20 hours a week.

Main duties of the job
Reconcile the medications of patients whose care is transferred back to primary care in a timely and effective manner liaising with patients and other providers to ensure patients receive appropriate medication on discharge.

Proactively engage with patients whose care has been transferred to reduce potential readmission including identifying and rectifying unexplained variation.

Provide telephone support for patients with medication queries.

Manage requests to prescribe medication from specialists in line with Berkshire West formulary and locally agreed guidelines.

Work with pharmacy service team to:

• Develop safe, effective and efficient systems for the repeat prescribing of medication at scale across the PCN.
• Develop and implement systems to ensure the effective and continuous supply of medication to high-risk patients, and ensure safe and effective management of high risk medication
• Develop and implement changes to medicines in line with MHRA alerts, product withdrawal and other local or national guidance

Please see the attached job description for a full list of the main duties of the role.

About us
The Practice serves approximately 31,000 patients from our 4 surgeries in Earley, Lower Earley, Winnersh and Wilderness Road.

Due to our size, we value communication and teamwork. We operate a strongly relational team structure and endeavour to listen well, encourage ownership and involvement and enable staff to grow in their individual development. We, therefore, spend a lot of time investing in team meetings and communication across the organisation. We are a member of Berkshire West Clinical Commissioning Group.

We recently won the HSJ (Health Services Journal) Digital Award for our innovative work we've done to refine our triage processes and model of care.

Other key aspects of the Practice include:

• Use of Anima to aid triage/consultation
• Strong IT and systems including Emis Web, Accu-Rx, DXS, ANIMA Documents
• Longstanding Training Practice with GP Registrars, Physician Assistants trainees and others
• Opportunities for clinical leadership and development
• Specialist gynaecological, dermatology and physio services on site
• Our own Primary Care Network, serving 31,000 patients
• High Achieving QOF and highly successful PCN

Details
Date posted: 19 October 2026
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Part-time
Reference number: A0481-25-0449

Job responsibilities

• Provide feedback and seek advice from pharmacist for patients where the post holder has clinical concerns around competence to safely manage their medications.
• Manage requests to prescribe medication from specialists in line with Berkshire West formulary and locally agreed guidelines.
• Update patient medication records in line with incoming clinical correspondence.
• Refer patients to their community pharmacist for support with using their medicines.
• To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
• To respond to medication queries from patients and staff in a professional manner referring to the appropriate clinician in accordance with protocols and personal and professional boundaries.

Please see the attached Job Description for further information.

Person Specification
Experience
Essential

• Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy.

Personal Qualities
Essential

• Adaptability, flexibility and ability to cope with uncertainty and change.
• Motivated and proactive.
• Ability to use initiative and judgement.
• Forward thinker with a solution focused approach.
• Ability to work under pressure.
• Works effectively independently and enjoys collaborating with a team.
• Flexible and proactive approach to meet service needs.
• Self-motivated and conscientious.

Skills
Essential

• Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising people's needs for alternative methods of communication.
• Strong IT skills.
• Ability to prioritise, delegate and work to deadlines.
• Effective time management.
• Has attention to detail, able to work accurately, identifying errors quickly and easily.
• An excellent understanding of data protection and confidentiality issues.
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
• Able to analyse and interpret prescribing data.

Desirable

• Knowledge of EMIS Web.

Qualifications
Essential

• Professional registration with GPhC.
• Good standard of education with excellent literacy and numeracy skills.
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
• Evidence of continued professional development (CPD).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details
Employer name: Brookside Group Practice
Address: Brookside Close, Earley, Reading, RG6 7HG, United Kingdom
Employer's website: https://www.brooksidegrouppractice.co.uk/

Employer contact details
For questions about the job, contact: Senior HR Manager, Amy Stark, bobicb-bw.brookside.hr@nhs.net

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