Job summary
We are looking for an experienced and motivated individual to lead the Trust's Access to Health Records and Freedom of Information functions, while also supporting the Registration Authority service.

The post holder will provide day-to-day leadership and oversight across Subject Access Requests, Access to Health Records requests and FOI activity, ensuring requests are managed lawfully, accurately and within statutory timescales. The role will also support secure and appropriate access to clinical systems through the Trust's Registration Authority arrangements.

Working closely with Medical Records, Information Governance, Corporate Applications and wider clinical and corporate teams, the post holder will help bring key information rights functions together into a coordinated service, providing clear accountability, improved resilience and consistent standards.

This is an excellent opportunity for someone with experience in information rights, health records or NHS administration who is looking to develop into a lead role with responsibility for service delivery, complex case management, staff support and continuous improvement.

Main duties of the job

• Lead the day-to-day delivery of the Trust's Access to Health Records and Freedom of Information services.
• Ensure Subject Access Requests, Access to Health Records requests and FOI requests are managed accurately and within statutory timescales.
• Provide support and guidance on complex, sensitive and high-risk information requests.
• Monitor workloads, performance and compliance, identifying risks and areas for improvement.
• Support and develop staff within the service, promoting consistent standards and effective ways of working.
• Support the Trust's Registration Authority function and secure access to clinical systems.
• Work closely with Information Governance, Corporate Applications and teams across the Trust to provide a joined-up service.
• Help shape and improve the service as Access to Health Records, FOI and related functions are brought together under a single lead.

About us
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our care values are collaborate, aspire, respect and enable.

Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification
2.EDUCATION, QUALIFICATIONS & TRAINING
Essential

• Educated to degree level, or equivalent level of experience of working at a managerial level in a health records / information governance environment
• Evidence of continued professional development relevant to health records management, information governance or data protection

Desirable

• Diploma of the Institute of Health Records & Information Management (IHRIM), or working towards, or equivalent professional qualification / experience

3.EXPERIENCE
Essential

• Significant experience of working within a Medical Records, Information Governance or similar records management environment
• Experience of processing Access to Health Records requests/ FOI's within statutory timescales
• Experience of supervising, training, and allocating work to staff
• Experience of supervising, training, and allocating work to staff or working within the NHS or another large, complex public sector organisation

4.SKILLS, ABILITIES & KNOWLEDGE
Essential

• Sound working knowledge of the Data Protection Act 2018/UK GDPR, Freedom of Information Act 2000, Access to Health Records Act 1990 and related legislation
• Competent user of Patient Administration Systems, databases and Microsoft Office applications
• Ability to supervise, train and support the development of staff

Desirable

• Knowledge of Registration Authority / Smartcard and digital identity processes (Desirable)

5.SPECIAL CIRCUMSTANCES
Essential

• Ability to travel independently between Trust sites

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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