Mental Health Support Worker, Young People
Bromborough, Wirral

Salary: £26,227.50 to £27,378 a year Per Annum Dependant on Experience (Pro Rata for Part Time Hours)
Contract: Permanent
Working pattern: Full-time
Reference number: RES:CH2033.2
Closing date: 27 November 2026

Shift patterns

• Early - 7am - 3.30pm
• Late - 2pm - 10.30pm
• Early/late - 8am-7.30pm/10am-9.30pm
• Waking Night - 8.30pm - 7.30am (may be required on occasions for holiday/absence cover)

Main duties of the job
Essential requirements of a Support Worker

• Flexibility - Your role will involve working shifts including weekends and Bank Holidays
• Must be able to attend training throughout employment which will be held on weekdays
• Good written skills and the ability to write basic reports and record information accurately
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
• Good verbal communication skills and the ability to listen to others
• An ability to maintain a professional working boundary
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable criteria

• Full UK Driving Licence
• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health need

About us
Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Job responsibilities
At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. We always encourage our young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in a homely environment.

At our home in Bromborough, you will be working with young people who have a variety of mental health diagnosis including personality disorder, disordered eating, and complex post-traumatic stress disorder and those who use self-harm as a strategy to cope with their emotions. Several of our young people are preparing for moving on positively from the home into the community. Your role will include supporting them with their daily living - meal preparation, food shopping, prompting for self-care, medication administration, medical appointments, and general upkeep of their home. Our young people enjoy doing activities out of the home including clothes shopping, swimming, meals out, attending youth clubs and other groups, pamper sessions and cinema trips, which you will be able to support with.

The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management. You must be a driver to be able to apply for this post.

Previous care experience is not essential and full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team.

The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development.

Person specification
Essential

• Previous experience of working in a team
• An understanding of the issues young people face
• Good written communication skills and the ability to write basic reports and record information accurately
• IT skills and the ability to write emails and use Microsoft office
• Able to work shifts (including weekends, bank holidays where required to complete any necessary training)
• Good verbal communication skills and the ability to listen to others

Desirable

• Do you have any formal qualifications in care?
• Do you hold a full manual UK clean driving license?

Company benefits

• Minimum 30 days holiday
• An additional day off each year for your birthday
• Enhanced company sick pay
• Enhanced company pension
• Electric car salary sacrifice scheme
• Enhanced maternity/paternity leave
• Paid time off for fertility treatment
• Life Assurance (2 x annual salary)
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits
• Employee Assistance Programme/24-hour Counselling Service
• Free eye tests and various other benefits
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)
• Paid Training, Induction and DBS check
• Refer a Friend Scheme (Up to £500 per referral)
• Blue Light Card to access further shopping discounts
• Free onsite parking
• Long service awards
• Social events including a Christmas party

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Care In Mind, Cherryhurst Residential Service, Bromborough, CH62 2AF, United Kingdom
Website: Apply through our website
Contact: jobs@careinmind.com | 01616383285

We are a Mindful & Disability Confident Employer. We are a supporter of the Greater Manchester Good Employment Charter. We are a Menopause Friendly Organisation.