Job summary
Band 6 Full Time Qualified Assertive Outreach Worker (Nurse / OT / Social Worker) at Community Mental Health Hub (Brent)

Make engagement happen. Prevent crisis. Change trajectories. We're building a focused Assertive Outreach (AO) offer within our Community Mental Health Hub to reach adults with severe mental illness (SMI) who are at risk of disengaging from care. If you thrive on meaningful relationship-building, rapid decision-making, and real-world impact, this role is for you.

About the role As an Assertive Outreach Worker, you'll be the consistent, trusted keyworker for a small caseload, delivering time-limited, intensive support over a stepped 6-month model. You'll combine clinical skill with creativity and persistence--meeting people where they are, in homes and community spaces across Brent --to stabilise engagement, reduce risk, and prevent crisis.

Main duties of the job
The Assertive Outreach Worker will deliver time-limited and intensive support to adults with severe mental illness (SMI) who are at risk of disengaging from care. The role is central to stabilising engagement, reducing risk, and preventing crisis escalation, in line with the Assertive Outreach Standard Operating Procedure.

The postholder will:

• Provide assertive, flexible, and persistent outreach, including home visits, community-based contacts, and phone/text engagement
• Act as a consistent keyworker, building therapeutic relationships with individuals who find it difficult to engage with services.
• Work within a stepped 6-month model of intensive support, transition, and reintegration into routine CMHH care.
• Deliver holistic, person-centred interventions addressing mental health, physical health, housing, substance use, and social needs.
• Work collaboratively with the CMHH MDT, crisis services, inpatient wards, and external agencies to ensure continuity of care and safe transitions.

This role requires strong clinical skills, excellent risk management, and the ability to work autonomously in the community.

About us
You will be in a friendly and supportive environment, where we encourage personal and professional development.

You will be based within the Community Mental Health Hub within a large multi-disciplinary team.

There is access to inhouse and Trust wide training to support you in developing clinical and leaderships skills.

We have community mental health hubs based in Park Royal and Kingsbury. The team will work across both sites dependent on need.

Details
Date posted: 06 July 2026
Pay scheme: Agenda for change
Band: Band 6
Salary: £47,951 to £56,863 a year per annum incl HCAS (pro rata if p/t)
Contract: Permanent
Working pattern: Full-time
Reference number: 333-J-BR-0848
Job locations: Park royal Centre for Mental Health, Central Way, london, NW10 7NS, United Kingdom

Job responsibilities

• Provide intensive outreach in line with the SOP:
  • First 3 months: minimum 3 contact attempts per week, aiming for 12 successful contacts.
  • Next 3 months: minimum 2 contact attempts per week.
• Deliver flexible contact through home visits, community meetings, phone calls, texts, and occasional evening/weekend availability.
• Maintain a no discharge for DNA approach, using persistent and creative engagement strategies.
• Build strong therapeutic relationships through empathy, reliability, and traumainformed practice.
• Provide continuity and consistency as the allocated AO keyworker.
• Complete and update care plans, risk assessments, and safety plans in line with Trust policy.
• Conduct frequent dynamic risk assessments and escalate concerns promptly.
• Lead on transition planning back to routine CMHH care.
• Ensure timely documentation of all contact attempts, outcomes, and risk assessments.
• Work collaboratively with the CMHH Care Coordinator where this is a separate role.
• Deliver meaningful intervention
• Use therapeutic engagement to support patients to engage.
• Supervision of band 4 support staff
• To hold case load of 10-15 patients

Person Specification
Qualifications
Essential

• Current NMC registration /or equivalent Allied Health Professional with current professional registration
• Educated to Masters level or equivalent
• Post Graduate management training/qualification

Experience
Essential

• Substantial Experience of working in the community mental health
• Experience of supervision of junior staff
• Experience of working with complex and high risk patients with SMI
• Experience of organising and chairing of small and large steering groups.
• Experience of policy development and strategic planning and clinical governance development resulting in change management projects/programmes.
• Experience of successful interagency partnership working

Desirable

• Experience in working with patients who have dual diagnosis/ patients who use drug and alcohol
• Demonstrable experience in safeguarding children /adult practice and procedures.
• Teaching and group facilitation experience.
• Working with other stakeholders. LA/ICB and inpatient staff.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).