Job summaryMake a Difference with CNWL Health & JusticeCNWL is a Top Employer Award Winner, delivering high-quality healthcare to diverse communities across London and beyond. We are looking for a motivated and compassionate
Mental Health In-Reach Service Manager to join our supportive Health & Justice team at
HMP Bronzefield.This is a unique opportunity to make a real difference to the lives of people in secure settings, helping to improve health outcomes, promote wellbeing and reduce health inequalities. Working within our prison healthcare service, you will be part of a forward-thinking multidisciplinary team providing high-quality care across a 7-day service.
Guided by our motto, "Caring, Not Judging," we work alongside the criminal justice system and partner agencies to deliver responsive, person-centred primary care and mental health services that support recovery, rehabilitation and social inclusion.
Join an award-winning team where your skills, compassion and expertise can have a lasting impact.
Find out what it's like to work with us: Hear from our Health & Justice staff
Main duties of the jobThe post holder will have overall responsibility for the line-management, clinical, operational and performance functions of the Mental Health In-reach Teams within the prison. This will involve ensuring effective and efficient resource utilisation, awareness of financial impact, the delivery of evidence-based patient care and a safe service. In conjunction with the Consultant Psychiatrist and the Head of Healthcare, the post holder will provide clear, visible leadership, vision and clinical expertise to enhance the service user experience.
To operate flexibly within a challenging healthcare environment, involving multiple providers, while being an ambassador for Healthcare and CNWL. To support the Team in the creation of effective pathways of care for the prisoners served.
About usWhy Join Our Team?At CNWL, we are committed to supporting your wellbeing, development and career progression. You'll benefit from regular supervision, personalised development plans, specialist training opportunities, preceptorship programmes and revalidation support, helping you achieve your professional goals.
We value and celebrate our staff through initiatives such as our Hidden Gem Awards and annual staff recognition events. You'll also have access to a wide range of health and wellbeing services, ensuring you feel supported both at work and beyond.
Through MyTrustBenefits, you and your family can access over 1,400 discounts on shopping, travel, entertainment and dining, alongside free online learning resources to support your personal and professional development.
Staff based at our Surrey sites enjoy additional benefits, including free onsite parking and complimentary access to leisure facilities, making it easier to stay active, prioritise wellbeing and save money.Join an award-winning organisation where you'll feel valued, supported and empowered to make a real difference every day.
DetailsDate posted: 07 September 2026
Pay scheme: Agenda for change
Band: Band 8a
Salary: £59,798 to £67,020 a year
per annum inclusive of HCAS fringe (pro rata if P/T)
Contract: Permanent
Working pattern: Full-time
Reference number: 333-D-HJ-2077
Job locations: HMP/YOI Bronzefield, Woodthorpe Road, Ashford, Middlesex, TW15 3JZ, United Kingdom
Job descriptionJob responsibilitiesPlease see job description for full role requirements and responsibilities.
To deliver effective leadership and direction to all staff within the In-reach team.
To ensure the service is cost effective, well organised, evidence based, & service user focussed.
To ensure that all targets and performance indicators as agreed with the Head of Healthcare are met, and where they are at risk to communicate with the Regional Operations Manager and Business and Performance Lead as soon as a risk is identified.
To be responsible for implementing service changes when required, ensuring effective implementation with measurable outcomes and to agreed timescales.
To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver care more effectively.
To ensure that clinical practice in the team is delivered safely and in accordance with the Care Qualify Commission Framework, Professional Practice standards and any other relevant national policies and standards.
To implement a culture that focuses on improving outcomes across the care pathway for clients.
To work in partnership with the Prison and other healthcare providers to ensure there are clear and responsive operational policies, procedures and protocols.
To take a leadership role in the ACCT process and other risk management processes.
To ensure the effective clinical management of patients in In-patients, Segregation, the wings/house blocks, and any other area of the prison.
To ensure that transfers to secure hospitals are managed in the shortest possible timescale.
To take the lead on implementing care quality standards. This will include keeping updated with national policy and legislation, attending relevant Trust meetings, policy development and implementation of improvement programmes across the service.
To provide cover for the Head of Healthcare as required.
Person SpecificationEducation and Qualifications- Registered Nurse, Allied Health or Social Care Professional.
- Education to degree level, or appropriate experience.
Desirable- Recognised management training in leadership, policy or strategy
- Training or Mentorship qualification
Previous Experience- Consolidated years post-registration experience
- Substantive experience of managing within a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services at band 7
- Substantial experience within a prison or low, medium or high security hospital setting.
- Experience of re-provisioning of services and managing staff through change
- Experience of service development
- Experience of managing staff and resources.
- Experience of writing reports and delivering presentations
- Experienced in involving service users and carers in service planning and monitoring
- Competent in using IT, including word processing, spreadsheet and email.
- Experience of multi-professional collaboration at senior level, including partnership working with other agencies
Desirable- Experience of managing budgets
Skills & Knowledge- Up to date knowledge of nursing developments, especially in forensic mental health.
- Ability to provide clinical advice appropriate to background and experience
- Ability to build and develop teams of people and to provide strong leadership to a diverse workforce
- Demonstrable ability to performance manages services to meet key performance indicators (KPIs) and performance targets
- Ability to identify problems and use initiative and creativity in problem solving
- Ability to communicate effectively in writing and orally, presenting ideas with clarity, for a variety of audiences.
- Ability to manage pressure and changing and conflicting priorities effectively.
- Ability to support and monitor systems for clinical practice
- Able to influence and use negotiation skills to manage differences constructively.
- A demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision.
- Ability to manage change and conflict
- Able to demonstrate a genuine commitment to principles of equal opportunity, fair access and service user empowerment, and the ability to translate principles into practice.
- Able to demonstrate an understanding of safeguarding practice for both vulnerable adults and children
- To demonstrate professional integrity, and an ability to present the nursing viewpoint within appropriate meetings
Desirable- Detailed knowledge of policy agenda in forensic Mental Health services
- Understanding of the NHS Long term plan, and direction of travel for mental health services in ICS
Attitudes, aptitudes personal characteristics- To demonstrate a positive 'can do' attitude despite the difficulty of any given situation
- To demonstrate the ability to weigh up situations and consider the benefits and problems before decisions are made.
Desirable- Demonstrable ability to plan and implement change in the service and ensure the involvement of the workforce in the programme of change.
Other- The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
- Ability to promote anti-discriminatory and anti racist practices.
- Ability to promote and work in line with the working model of a 7 day a week service.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer detailsEmployer name: Central and North West London NHS Foundation Trust
Address: HMP/YOI Bronzefield, Woodthorpe Road, Ashford, Middlesex, TW15 3JZ, United Kingdom
Employer's website: https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer contact detailsFor questions about the job, contact:Head of Healthcare
David Wilkinson
david.wilkinson18@nhs.net
Supporting documentsPrivacy noticeCentral and North West London NHS Foundation Trust's privacy notice (opens in a new tab)
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. 
