Children's Complex Case Manager
The closing date is 16 July 2026.

Job summary
Community healthcare is our focus and our passion. We champion the role of community health professionals to ensure children, young people and families receive high-quality care closer to home.

We are seeking an enthusiastic and experienced Children's Complex Case Manager to join our Children's Continuing Care Team. This is an exciting opportunity to play a pivotal role in ensuring that children and young people with complex health needs receive safe, effective and personalised continuing care services.

As part of a specialist team, you will work closely with children, young people, families and partner organisations to coordinate high-quality care and support positive outcomes. This role offers the opportunity to utilise and further develop your expertise in continuing care, complex case management and multidisciplinary working across North West London.

Main duties of the job

• Leading comprehensive continuing care assessments, reviews and reassessments for children and young people with complex health needs.
• Providing expert case management to ensure care is safe, effective, personalised and responsive to changing needs.
• Working closely with families, carers, advocates and service providers to coordinate and oversee high-quality packages of care.
• Sourcing and developing bespoke care solutions that meet individual needs and promote the best possible outcomes.
• Collaborating effectively with health, social care, education and provider organisations across North West London.
• Chairing and contributing to complex multidisciplinary meetings to support robust decision-making and care planning.
• Supporting the delivery of excellent clinical outcomes and ensuring services are provided in line with national Continuing Care guidance and local policies.

About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Date posted 10 July 2026
Pay scheme Agenda for change
Band Band 7
Salary £55,524 to £62,652 a year per annum, inclusive of HCAS
Contract Fixed term
Duration 6 months
Working pattern Full-time
Reference number 824-CHC-8093283-A
Job locations
Central London Community Healthcare NHS Trust
15 Marylebone Road
London
NW1 5JD
United Kingdom

Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification
Education/Qualification
Essential

• First degree or equivalent professional qualification or management experience or knowledge acquired through experience or training.
• Registered children and young people's nurse on the Nursing and Midwifery Council (NMC) register
• A Degree supplemented by diploma level specialist training, experience, short courses Registered children and young people's nurse on the Nursing and Midwifery Council (NMC) register.

Experience
Essential

• Experience working as a nurse assessor or equivalent for continuing care /continuing healthcare (CHC)
• Experience working as a nurse assessor or equivalent for continuing care /continuing healthcare (CHC)
• Experience of working with clinicians and/or within clinical settings to deliver excellent health outcomes for children and young people in care settings.
• Experience or a strong understanding of the policies, procedures and practices employed by clinicians and social workers to assess and review eligible clients in receipt of continuing care, children's social care and SEND
• Experience of working in the NHS and/or local authority at a relevant level.
• Demonstrated experience of delivering best possible clinical outcomes for children and young people eligible for care services
• Significant experience of effective work with children and young people patients/service users, families and carers to deliver the best possible clinical outcomes
• Experience of chairing complex meetings across multidisciplinary teams
• Experience of successfully managing disputes between organisations or with clients and their families, including through recourse to legal avenues of redress where necessary.
• Ability to provide and receive highly complex, sensitive and contentious information, to negotiate with senior stakeholders on challenging and controversial issues, and to present complex and sensitive information to large and/or influential groups.

Skills & Knowledge
Essential

• Excellent knowledge of continuing care (CC) guidance, policies and decision making.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration.