Job summary
Brent Children's Clinical Service Unit (CSU) is seeking an experienced and motivated Clinical Services Manager to provide operational leadership for our 0-19 Universal Children's Services portfolio.

Reporting to the Head of Clinical Services, you will lead high-quality, patient-centred services, ensuring the delivery of safe, effective care and achievement of contractual, quality and performance targets. You will provide strategic and operational leadership, driving service improvement, workforce development, quality improvement and transformation that respond to the evolving needs of children, young people and families.

You will be supporting the NHS shift towards neighbourhood working and will work with health, local authority and voluntary sector partners to develop integrated services, strengthen multi-agency collaboration and improve outcomes for children and young people.

The portfolio includes Health Visiting, School Nursing, Healthy Weight and Infant Feeding services.

The successful candidate will be an experienced leader with strong operational management skills, a track record of delivering performance targets, leading teams and managing change. You will be confident using data to drive improvement, managing HR issues, managing resources effectively and building strong partnerships.

Supported by an experienced senior leadership team, this is an excellent opportunity to further develop your leadership skills and shape the future children's services in Brent.

Main duties of the job

• Lead the operational management and development of services within the portfolio, ensuring high-quality, patient-centred, responsive and cost-effective care that meets contractual, quality and performance requirements.
• Lead service, pathway and transformation development with ICBs, local authorities, NHS providers and voluntary sector partners to improve outcomes, maximise resources and embed best practice.
• Provide visible, compassionate leadership, fostering a positive culture that promotes staff wellbeing, inclusion, learning, accountability and continuous improvement
• Monitor and improve service performance against activity, quality, outcome and financial targets, using data analysis to identify trends, address variances and implement improvement plans.
• Promote quality, safety and patient experience by overseeing complaints, incidents, audits and learning, ensuring lessons are embedded into practice and service improvement.
• Lead demand and capacity management, ensuring services remain sustainable, efficient and able to meet current and future population needs.

About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Job responsibilities
Please refer to Job description and person specification for outline of skills, knowledge and experience required.

Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification

Person Specification
Education/Qualification
Essential

• Significant NHS operational management experience
• Evidence of continuing personal and professional development
• Management qualification or equivalent experience
• Professional clinical qualification or significant NHS experience

Desirable

• Experience of managing patient care services

Experience
Essential

• Significant recent experience of working at a senior level
• Substantial experience of working in community healthcare services delivering patient care
• Change management and service transformation experience related to the planning and delivery of work in a clinical setting
• Experience of staff management
• Experience of budget management

Desirable

• Experience of managing patient care services

Skills and Knowledge
Essential

• Essential ability to rapidly build credibility with all levels in the Trust, including senior managers and clinicians
• Ability to persuade clinicians to engage with, implement and embed change
• High level competence and computer literacy including MS Office, and clinical systems
• Proven ability to manage, analyse data and sound organisational skills
• Understanding of the National Drivers of the wider health andsocial care economies, how they affect CLCH and their practical application to service delivery
• Knowledge and understanding of the principles of quality governance
• Understanding and knowledge of the need to use evidence based practice in the development and delivery of clinical services
• Knowledge of managing difficult situations and conflict resolution

Desirable

• Understanding of NHS Financial Guidance

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).