Job summary
An exciting opportunity has arisen for an experienced and motivated Band 7 Infant Feeding Clinical Advisor (Triage) to lead the delivery of a new Maternity Neonatal Triage service at West Middlesex Hospital.

This newly established, externally funded role has been created as part of the North West London Health Inequalities Transformation (HIT) Programme to improve the care of babies under 28 days of age presenting with feeding concerns, jaundice, weight loss, vomiting and other neonatal issues. The post holder will provide expert telephone and face-to-face clinical triage, ensuring babies and their families receive the right care, in the right place, at the right time.

Working autonomously within an innovative nurse/midwife-led service, you will provide advanced clinical assessment, specialist infant feeding support and clinical decision-making, ensuring babies are safely managed within community, maternity or paediatric services as appropriate. The role will contribute to reducing unnecessary attendances within the Paediatric Emergency Department, improving patient experience and strengthening integrated working across maternity, neonatal, paediatric and community services.

This is an exciting opportunity to shape and develop a new service, influence clinical pathways, lead service improvement initiatives and contribute to the ongoing evaluation of an innovative model of care with the potential for wider implementation across North West London.

Main duties of the job
The post holder will act as the clinical lead for the Maternity Neonatal Triage service, delivering expert assessment and management of babies under 28 days presenting with infant feeding and neonatal concerns.

Working collaboratively with maternity, neonatal, paediatric, emergency department and community teams, the post holder will undertake comprehensive telephone and face-to-face assessments, formulate evidence-based management plans and ensure timely escalation of babies requiring medical review.

As the Trust's specialist practitioner for this service, the successful candidate will provide expert infant feeding advice, promote breastfeeding and safe formula feeding, support positive parent-infant relationships and facilitate effective discharge planning and onward referral to community services.

The role will also provide clinical leadership through staff education, audit, quality improvement, governance and service development activities. The post holder will contribute to pathway redesign, collect and analyse service data, evaluate outcomes and support the Trust's Baby Friendly Initiative standards whilst working closely with system partners to improve neonatal care across organisational boundaries.

About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven't heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation. Some roles may require weekend shifts at multiple sites.

Details
Date posted: 06 July 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £55,524 to £62,652 a year per annum incl. HCAS (pro rata)
Contract: Fixed term
Duration: 9 months
Working pattern: Full-time, Part-time
Reference number: 289-SC-382
Job locations: West Middlesex University Hospital, Twickenham Road, Isleworth, TW7 6AF, United Kingdom

Job responsibilities
The Infant Feeding Clinical Advisor (Triage) will provide advanced autonomous clinical practice within the Maternity Neonatal Triage service, undertaking expert assessment, triage and management of babies under 28 days presenting with feeding concerns, jaundice, weight loss, vomiting and other neonatal conditions.

The post holder will deliver both telephone and face-to-face clinical assessments, using advanced clinical judgement to determine the most appropriate care pathway and ensuring babies receive timely intervention within maternity, community or paediatric services. They will act as the lead practitioner for infant feeding within the service, providing specialist advice to families and healthcare professionals whilst promoting breastfeeding, safe formula feeding and positive parent-baby relationships.

Working across organisational boundaries, the post holder will establish strong collaborative relationships with maternity, neonatal, paediatric, emergency department, health visiting, primary care and community teams to support seamless care and reduce avoidable hospital attendances.

The successful candidate will provide professional leadership through education, supervision and support of the multidisciplinary team, promoting evidence-based practice and contributing to the continuous development of staff knowledge and competence in infant feeding and neonatal assessment.

The role will have a significant focus on service development, governance and quality improvement, including audit, data collection, evaluation of outcomes, pathway redesign and implementation of service improvements. The post holder will contribute to the Trusts Baby Friendly Initiative standards, support clinical governance processes and ensure practice remains compliant with national guidance, professional standards and Trust policies.

This is an autonomous, specialist role requiring excellent communication, advanced clinical assessment skills and the ability to work effectively across multiple teams to improve outcomes and experience for babies and their families.

Person Specification
Trust Values

• Putting Patients first
• Responsive to patients and staff
• Open and honest
• Unfailingly kind
• Determined to develop

Education and qualifications
Essential

• Registered Nurse or Midwife
• Midwifery or Nursing diploma/ degree or degree in related subject/Demonstrable experience
• Mentorship in practice
• Evidence of Continuing professional development and education
• Evidence of theoretical and practical teaching of breastfeeding
• Presentation skills, including PowerPoint
• A recognised training / qualification in breastfeeding support

Desirable

• Significant Demonstrable Clinical Experience in an Infant Feeding Role
• UNICEF BFI Breastfeeding and Relationship Building Course
• UNICEF BFI Train the Trainer Course
• UNICEF BFI Audit Workshop
• UNICEF BFI Achieving Sustainability Course
• Tongue Tie Practitioner

Experience
Essential

• Demonstrable post registration experience in working in Midwifery/Health visiting or Neonatal Care
• Able to act as a specialist on matters relating to infant feeding
• Experience in teaching members of the professional team support to women and their families
• Can demonstrate a forward thinking approach towards care, choice and student learning.
• Experience in mentoring students and in being a sign Practice supervisor or assessor
• Able to facilitate cultural change
• Experience and participation in audit and dissemination of findings
• Participate in risk management and investigations
• Willingness to undertake training on appointment for any skills in which not already competent

Skills and knowledge
Essential

• Practice and teach advanced clinical Infant Feeding skills
• The importance of early relationships on childhood development
• Evidence of leadership and communication skills
• Act as a positive role model for all staff and students
• Manage and resolve conflict
• Support and encourage junior staff in professional growth and confidence
• Promote normality of care where possible and encourage and support staff caring for families
• To be an advocate for families helping them participate in their own care pathway.
• To foster harmonious working relationships within the multidisciplinary team
• Willingness to undertake training on appointment for any skills in which not already competent
• Evidence of resource management
• Evidence of innovative practice
• Experience of using social media

Desirable

• Teaching parent education in regards to feeding and/or caring for babies
• Experience in an Infant Feeding Role
• Evidence of teaching in a classroom setting of BFI standards

Personal qualities
Essential

• Team player
• Reliability
• Integrity
• Excellent communication and interpersonal skills
• Confident to work assertively and proactively within multidisciplinary team
• Able to demonstrate enthusiasm and commitment to Chelsea and Westminster NHS Foundation Trust
• Genuine interest in students and supporting colleagues to develop in their knowledge and practice

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration.