Job summary
We are looking for a caring, reliable and motivated Healthcare Assistant (HCA) to join our friendly GP practice team. The successful candidate will work alongside GPs, nurses and other members of the practice team to provide high-quality, patient-centred care.

The hours ideally would be 30 hours per week, however we are happy to have a discussion with the right person.

Main duties of the job
The Healthcare Assistant will undertake a range of clinical and administrative duties within their level of competence and training, helping to support the practice in delivering safe and effective healthcare to our patients.

About us
We are a friendly, forward thinking Practice who provide care to over 9000 patients in the local area. We are also a training practice helping to train new GP's.

Job responsibilities

• Welcome and communicate with patients in a professional, friendly and respectful manner.
• Undertake clinical observations, including blood pressure, pulse, temperature, oxygen saturation, height, weight and BMI.
• Carry out blood tests/phlebotomy.
• Perform ECGs and other basic clinical investigations as required.
• Undertake urine testing and other specimen collection in accordance with practice procedures.
• Delivering vaccination programmes, such as seasonal flu, in line with clinic protocols.
• Support the nursing team with health checks, NHS Health Checks and long-term condition monitoring.
• Assist with chronic disease monitoring, including diabetes, cardiovascular disease and respiratory conditions, within agreed protocols and competence.
• Carry out wound care and dressings where appropriately trained.
• Support patients with health promotion and preventative care.
• Ensure specimens are correctly labelled, stored and transported according to practice procedures.
• Record clinical information accurately and promptly in the patient's medical record.
• Prepare clinical rooms and equipment, ensuring they are clean, safe and adequately stocked.
• Clean and maintain equipment in accordance with infection prevention and control procedures.
• Follow practice policies relating to infection control, safeguarding, confidentiality, health and safety and information governance.
• Recognise and report any concerns regarding a patient's health or wellbeing to an appropriate clinician.
• Support the wider practice team with appropriate administrative and clinical duties.
• Participate in audits, quality improvement activities and practice initiatives as required.
• Maintain professional knowledge and undertake relevant training and development.

Person Specification
Experience
Essential

• Previous experience working in a healthcare or patient-facing environment.
• Experience with phlebotomy.
• Experience performing ECGs.
• Experience carrying out NHS Health Checks or long-term condition reviews.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary team.
• Ability to maintain confidentiality and demonstrate a professional attitude.
• Good organisational and time-management skills.
• Accurate record-keeping skills.
• Understanding of infection prevention and control.
• Commitment to providing compassionate, patient-centred care.
• Ability to work within agreed competencies and recognise when to seek assistance.

Desirable

• Experience working within a GP practice or primary care setting.
• Knowledge of SystmOne.
• Experience with wound care and basic clinical procedures.

Qualifications
Essential

• GCSE grade A - C in English and Maths or equivalent.
• Relevant Healthcare Assistant qualification or equivalent experience.
• Phlebotomy qualification or equivalent experience.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.