About CMR Surgical
At CMR Surgical, we're revolutionising the future of minimal access surgery with Versius, our next-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems.

Our values—Ambitious, Humble, People-Focused, and Fair & Responsible define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose-driven company with bold ambitions, now is the time to join us.

CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world-class medical devices company is underpinned by the ground-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals.

We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of.

About the Role
This is a key position within Quality Assurance which supports our Complaint management process. It provides administrative support to Quality Engineers and liaises with various colleagues across CMR and also 3rd parties to ensure smooth processing of Customer complaints and also support further Quality Assurance objectives.

This role is a 12 month fixed term contract, offered on a hybrid basis, with a minimum of 3 days a week being based in the office. This position will require travel to our Cambridge and Ely sites.

Responsibilities
Provide administrative support to our Complaint handling team

• Assist Quality Engineers with timely completion of investigations
• Liaise with colleagues across CMR as required to support the team’s daily work
• Provide project support on Quality Assurance initiatives

We’d expect you to be willing to turn your hand to anything within the Quality Assurance remit that helps the team deliver its objectives.

About you
To be successful in this role, you’ll need to have/be:

• Knowledge of basic Quality Management System processes – previous experience in Quality Assurance roles is a plus
• Good attention to detail
• Ability to demonstrate a hands-on approach and willingness to get involved with any issues as they arise
• Ability to work independently when needed, use initiative and effectively prioritise workload
• Knowledge of document management system principles

Why Join Us?
We offer a competitive salary and a great benefits package including a bonus, pension, healthcare and enhanced global parental leave pay.

Interested? We’d love to hear from you!

This role requires candidates to have eligibility to work within the UK.

Strictly no agencies