Job description

• Bank Support Worker, West Moor, NE12

The opportunity and what makes Community Integrated Care a great place to work
A long established Supported Living Service for 3 adults with Learning Disabilities and other Support needs in West Moor, NE12, has an opening for a Bank Support Worker.

Shifts could include: 8am to 3pm, 3pm to 10pm, nights 10pm to 8am or Sleep-Ins.

Please note that public transport links are not great in this area. So, ideally, a full UK Driving License is preferred.

Benefits & USPs

• £13.12 per hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all its profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK's largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the 'Care in the Community' agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we've remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you'll be supporting & more about the role

• We are different in lots of ways (that's what makes us so interesting) with our ages ranging between 50s to late 60s.
• We all have different interests but also enjoy spending time together.
• We all have mobility needs but that does not stop us from having a good time.
• The staff team that support us are trained in Moving and positioning, medication, PEG's, Huntington's Disease and MAPA. This helps us to live our best lives possible.
• We love the cinema, theatre and going to concerts.
• We love tucking into some fish and chips on a Friday.
• We love arts and crafts and themed meal nights.
• We enjoy going out for pub lunches, restaurants, and cafes.
• We enjoy going to Dobies Garden Centre and going on walks in the park.
• We enjoy holidays, short breaks, and day trips.
• We all love music and all of our tastes are very different.
• Us ladies in the service really enjoy retail therapy and manicures.
• We are looking for people who are passionate about supporting others and will help us to live the best life possible.
• There are usually 3 people on shift at one time. This is so people can have their one to one time.

About you
What essential skills and experience is needed for the role?

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to us, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it's exactly the role and organisation you're looking for, please click 'Apply' to take you through to our short application form.

A Place I Belong
Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to be an organisation that is truly fair and equal to all, where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. You can read more about this at https://www.communityintegratedcare.co.uk/our-approach/diversity-inclusion/

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please contact recruitment@c-i-c.co.uk

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We're really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones, and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

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