Quality Excellence Specialist (Health & Social Care)

Location: Edinburgh
Contract: Permanent - Part Time
Advertising salary: £20,000–£22,000 per annum

The opportunity and what makes Community Integrated Care a great place to work

Part Time – 25 Hours | Flexible Working | Hybrid Working| Regional Travel Around Edinburgh/West Lothian.

Make a Difference Through Quality

Do you enjoy improving services, preparing teams for inspections, carrying out quality audits and supporting managers to achieve the best outcomes for the people they support?

Are you an experienced Social Care Leader or Quality professional looking for your next challenge?

If so, we'd love to hear from you.

Community Integrated Care is looking for a Quality Excellence Specialist to join our Scotland Quality Team. This is an excellent opportunity to step into a dedicated quality role where you'll help drive continuous improvement across our services while promoting outstanding, person-centred support.

Why You'll Love Working With Us

• Permanent part-time contract (25 hours per week)
• Hybrid working with flexibility to work your hours across 3-5 consecutive days
• Salary: £30,000–£33,000 plus £3,000 car allowance (pro rata)
• 33 days annual leave, including public holidays (pro rata), with the option to buy more.
• Contributory pension scheme.
• Life Assurance.
• Employee Assistance Programme.
• Retail, travel and holiday discounts.
• Cycle to Work scheme.
• Ongoing learning and career development within one of the UK's leading social care charities.

About Community Integrated Care
Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

Who you’ll be supporting & more about the role:

Working closely with the Quality Team, Regional Managers and Service Leaders, you'll play a key role in driving quality across our services.

This is a hands-on quality assurance role where you'll audit services, review care plans and documentation, analyse performance, support managers to implement improvements and help services prepare for inspections.

Your work will directly influence the quality of support experienced by the people we support.

What You'll Be Doing

• Carry out quality assurance audits across services.
• Review care plans, support documentation and working practices.
• Produce detailed reports with clear recommendations and improvement actions.
• Support Service Leaders to develop and implement quality improvement plans.
• Help services prepare for Care Inspectorate inspections and Local Authority monitoring.
• Validate quality standards and monitor ongoing compliance.
• Analyse quality data to identify trends, risks and opportunities for improvement.
• Share best practice and promote a culture of continuous improvement.
• Champion person-centred support, human rights and positive outcomes for the people we support.
• Work in partnership with Regional Managers and the wider Quality Team to improve standards across the region.

About you:

We're looking for someone who has experience within Health & Social Care and understands what great quality looks like.

You may currently be a:

• Registered Manager
• Service Manager
• Deputy Manager
• Operations Manager
• Quality Lead
• Quality Assurance Officer
• Compliance Officer

You'll ideally have:

• A professional qualification in Health & Social Care.
• Evidence of continuing professional development.
• Experience managing a care or support service.
• Experience of Care Inspectorate or other regulated inspections.
• Strong knowledge of person-centred support.
• Experience carrying out audits, quality monitoring or service improvement.
• Excellent communication and report writing skills.
• The ability to coach, influence and support managers to improve quality.

Previous experience in a dedicated Quality Assurance role is welcome but not essential. If you've successfully managed services, supported inspections or driven quality improvements, we'd love to hear from you.

Apply Now
If this sounds like your kind of job, hit ‘Apply’ and fill out our short application form.

Curious about the role? Reach out to our Recruitment Specialist, Sarah Duncan, at recruitment.region1@c-i-c.co.uk.

Need adjustments during the process? Just email recruitment.region1@c-i-c.co.uk.

We’re proud to be an Equal Opportunities and Disability Confident employer.