Job summary
Are you an experienced clinical leader with a passion for driving quality, safety, and workforce excellence across a community healthcare setting? Do you have the vision and proven credibility to lead multi-professional teams while embedding a culture of compassion, accountability, and continuous improvement?

If so, then you could be our new Chief Nurse and Director of Quality & People.

CSH Surrey, the first social enterprise and employee-owned community healthcare provider in the U.K., is currently recruiting for a Chief Nurse and Director of Quality & People to join us on a full-time, permanent basis.

Reporting directly to the Chief Executive Officer, you will join the Executive team and provide strategic, professional and system leadership across all clinical professions.

The Chief Nurse and Director of Quality & People will also play a key system leadership role, working with health and care partners to drive, shape, and deliver integrated care pathways that improve patient outcomes in a financially sustainable way, with the post holder playing a crucial role in supporting the organisation in delivering the NHS 10-year plan and in maximising opportunities for growth of community-based services.

Informal discussion: please arrange a call with CEO, Renee Padfield via r.padfield1@nhs.net

Closing date: Sunday 13th September

Interview date: Monday 28th September

How to apply: Please email your Covering Letter and CV to csh.recruitment.team@nhs.net

Main duties of the job
Quality, Safety and Governance

• Lead the organisation's approach to clinical governance, patient safety and experience, ensuring learning and improvement are embedded in all teams.
• Serve as Director of Infection Prevention and Control, and Executive Lead for the Quality and Safety and Putting People First Committees.
• Ensure compliance with Care Quality Commission (CQC) standards and contractual quality requirements.
• Provide assurance to the Board through clear reporting, data and narrative on clinical quality, risk and improvement

About us
CSH Surrey are part of the NHS and are Surrey's longest established NHS community services provider, so our employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.

Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes.

We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues' voices are heard at Board level.
CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today!

We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team.

Details
Date posted: 13 August 2026
Pay scheme: Very senior manager (VSM)
Salary: £115,000 to £130,000 a year
Contract: Permanent
Working pattern: Full-time, Flexible working
Reference number: B9074-26-0058
Job locations: 4th Floor, Dukes Court, Dukes Street, Woking, Surrey, GU21 5BH, United Kingdom

Job responsibilities
For further information and a full overview of the responsibilities and requirements of this role, please refer to the attached job description.

Person Specification
Experience
Essential

• Significant proven experience in a senior leadership role including analysing and evaluating evidence to give assurance in decision making, interacting and influencing senior stakeholders (at or equivalent to Executive level).
• Experience and understanding of leading and managing change with evidence of achieving strategic outcomes and operational performance improvement, within a range of organisations including those traditionally hostile to change.
• Significant appreciation of health care systems, its challenges and governance infrastructure including the importance of collaboration to drive delivery and improvement.
• Previous experience of managing sizeable budgets and a portfolio of several departments.
• Experience of working within a complex environment with political dimensions and across organisational boundaries demonstrating a track record of successful working with internal and external stakeholders, including regulatory relationships.
• Demonstrable evidence of being able to develop a positive culture and climate, drawing on the principles of a Just and Learning Culture.

Desirable

• Experience of working at Board level or equivalent within health and/or public sector.
• Experience of working in an employee-owned and/or social enterprise.

Skills
Essential

• Ability to develop strategy that meets the needs of patients and communities, as well as statutory duties, national and local system priorities.
• Understands the importance of the impact of the delivery of strategic plans, including through quality and inequalities impact assessments.
• Effective at improving operational performance through fit for purpose processes and holding people to account for delivery.
• Understand accountability and delivery requirements and need to be bound by collective decisions based on objective evaluation of research, evidence, risk and opinions.
• Can bring a balanced and evidence-based approach in the context of the boards risk appetite when considering innovative solutions and improvements.
• Demonstrates a leadership style which is visible, supportive, democratic and transformational.
• Is committed to inclusivity, promoting diversity and can evidence contribution to eradicating discrimination.
• Ability to create and sustain strong healthy team cultures and role model organisational values.
• Ability to develop and maintain positive, high level relationships and professional credibility with key stakeholders and influencers.
• Demonstrates commitment to the values, principles of public service and health and social care in particular.
• Adaptable, self-aware and able to cope with competing demands, working under pressure and working in a matrix management environment.
• Curious and innovative, though grounded in a strong service focused approach. Ability to build an effective team with a combination of skills and abilities to deliver the organisations objectives.

Other
Essential

• Driving licence and have access to a vehicle.

Qualifications
Essential

• Educated to masters level or equivalent experience. Holds a registration with the Nursing and Midwifery Council.
• Commitment to ongoing personal and professional development, modelling behaviours that demonstrate willingness to learn and improve.

Desirable

• Additional management qualification(s).

Personal Attributes
Essential

• Demonstrate commitment to CSH Core Values and Behaviours.
• High level of personal resilience.
• Flexible and responsive.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: CSH Surrey
Address: 4th Floor, Dukes Court, Dukes Street, Woking, Surrey, GU21 5BH, United Kingdom
Employer's website: https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Employer contact details
For questions about the job, contact: Chief Executive Officer, Renee Padfield, r.padfield1@nhs.net

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration.