About Us

DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you’re joining a winning team with Community First, Company Second culture

We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.

We’re looking for a Regional Operations Manager to join our Field Management Team. In DaVita, we champion a Community First, Company Second culture. As the Regional Operations Manager, you’ll be integral to promoting this, leading the way, and creating a great place to work for teammates.

As a Regional Operations Manager, you’ll provide strategic and tactical leadership to Clinic Managers in your team. You’ll be responsible for London Southwest/East/North region clinics. Expect your travel to be around 60-80% of your week.

Being a Regional Manager is a broad role with lots of different elements. You’ll be responsible for:

• Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals
• Creating a fulfilling work environment through strategic leadership and support to teammates within clinics
• Driving financial and revenue growth whilst maintaining excellent clinical outcomes
• Managing relationships with external partners such as NHS Trusts and the CQC
• Understanding and analysing metrics impacting service delivery and other key factors
• Building great relationships with internal stakeholders throughout the business, including UK & International Head Office
• Implementing new processes to drive quality improvements for both patients and teammates
• Ensuring compliance with all relevant clinical, governance and regulatory systems and policies
• Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun

To be successful in this role, you’ll need:

• Previous established leadership experience within a healthcare provider is essential and experience in an outpatient haemodialysis setting would be highly advantageous
• Demonstrable experience in planning and managing at strategic and operational level
• Strong business acumen; able to assess financial implications of decisions and actions
• Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
• Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives
• Lead by example style to encourage a value driven culture that brings the best out of everyone
• Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment
• Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required

What can you expect when you join?

• Competitive Salary
• Attractive OTE Bonus
• 27 days annual leave including 8 days bank holidays.
• Company Pension Scheme.
• Company Car
• Life cover equivalent to 3 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Electric car scheme
• Cycle to work scheme
• Holiday purchase scheme
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
• Attractive Employee Referral Rewards Scheme
• End of Year Voucher
• 24/7 Employee Assistance Program and access to a mental wellbeing
• An exciting, collaborative and driven multinational environment.
• A “community first, company second” culture based on Core Values that really matter.
• To live our mission: To be the Provider, Partner, and Employer of Choice.
• Dedication: above all, to caring for our patients and teammates

Want to Work With Us?

If you would be interested in working at DaVita on a permanent or temporary basis, please call our head office on +44 (0) 207 581 3139 alternatively, forward your CV to UKRecruitment@DaVita.com

Our candidate privacy notice can be downloaded here