Job summary
We are seeking an experienced and competent nurse with strong leadership and management experience to join our Central Community IV Therapy Team.

The Clinical Lead Manager will provide strategic, clinical and operational leadership for the Central Community IV Therapy Team, ensuring the delivery of safe, high-quality, patient-centred intravenous (IV) therapy within the community. The post holder will lead and support a skilled multidisciplinary team, promoting excellence in clinical practice, effective workforce management, service development and continuous improvement.

A key aspect of the role is to develop and maintain a strongpartnership with the local acute NHS Trust, working collaboratively across organisational boundaries to provide a coordinated pathway for patients requiring IV therapy outside of the acute hospital setting. The Clinical Lead Manager will act as an important link between community and acute services, supporting effective communication, shared clinical decision-making, timely escalation and safe transfer of care.

This is an excellent opportunity for a motivated nurse who is ready for their next challenge and keen to help develop a busy and supportive service.

Main duties of the job

• To provide professional and clinical leadership, demonstrating a supportive and flexible leadership approach and a proactive responsible attitude to promote confidence in the team and Service.
• To clinically supervise and line manage the IV Therapy Nursing team ensuring staff adhere to the Trust values and the NMC code
• To work with, and deputise for, the Service Lead as required
• To engage and lead on caseload management by overseeing, monitoring and evaluating care plans for all patients to ensure quality care, treatment progression and timely discharge.
• To review and develop trust policies and SOPs in relation to service development
• Develop and oversee new clinical pathways to support service development and continuous improvement.
• To work within the integrated team to prevent unnecessary admission to hospital and facilitate early discharge from the acute trust
• To work with all health care professionals, and statutory/non-statutory agencies to provide a seamless, integrated service to our service users
• To support community clinicians and students through supervision, appraisal and mentorship in line with Trust policy.
• To oversee clinical supervision is occurring within the team and accurately recorded.

About us
If you would like to be part of an organisation that delivers personalised care, supports learning and promotes an open and fair culture then apply to work with us. You will receive support and development through in-service training, regular appraisals and clinical supervision.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.

If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.

Job responsibilities
Clinical

• Assessment, planning, implementation and evaluation of all aspects of patient care, and developing treatment/care plans that may need to be delivered from a range of options.
• To develop new skills in IV therapy delivery, using innovative techniques and sharing these with the wider IV Therapy Team ensuring competencies are met.
• Following a holistic assessment, devise an individualised care programmed for each patient, modifying it as required
• Assess patients holistic needs, communicating highly complex and sensitive information to patients and careers as to their assessment, diagnosis, prognosis and treatment plan
• Be aware of Assistive Technology and utilise it in patient care where appropriate
• Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance
• Be required to use tact and persuasive skills in order to gain the patients cooperation in their treatment/care/management plan
• Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care coordinated appropriately
• To provide patient focused education, training and advice to patients, carers, other professionals and voluntary organisations.
• To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework
• Plan and organise specialist services within the team
• Provide clinical expertise and advice to others, including Social Services, GPs and other agencies
• Ensure activity data and clinical information is recorded on SystmOne and completed on a daily basis
• May be exposed to bodily fluids, infected material, blood products, therefore must utilise universal precautions and adhere to infection control policies
• Ensure informed consent is obtained prior to initiating interventions
• Work with staff to ensure competencies are maintained
• To maintain clinical credibility by acting regularly as a clinical practitioner in own area of expertise

Professional Leadership

• Be required to undertake risk assessments and act upon them appropriately
• Be responsible for ensuring workload for self and others is planned and prioritised according to service targets and needs
• Ensure own paperwork and records are maintained, and also those maintained by the team
• Monitoring equipment and supplies via the electronic ordering systems used within the team
• To work with and deputise for the Service Lead
• Engage and lead on triage and referral to discharge standard processes
• Actively contribute to integrated team meetings and other meetings where appropriate and chair meetings as necessary
• Develop and maintain effective working relationships and communication with all members of the organisation, other professionals and agencies
• Instigate, and actively participate with the Clinical Operational Managers in the development of the operational strategy and project management
• Contribute to working groups within the Locality and organisation
• Support all team members within the integrated team, respecting them, their roles and contributions
• Ensure effective use of resources, both financial and human, by members of the team
• Be aware of budget and ensure all effort is made to work within this
• Participate in the recruitment process, using the opportunity to skill mix to meet the demands of the service
• Attend training as required to develop current job role
• Oversee safe use and maintenance of equipment and supplies
• Remain accountable for own professional actions as determined by the professional bodies
• Participate in evidence-based practice, using research methodology
• Produce induction programmes for students and new starters
• Be accountable for work delegated to others within the team, ensuring staff are competent to undertake delegated work
• Ensure working environment is conducive for learning and an appropriate learning experience for students
• Provide mentorship for students undertaking pre/post registration courses
• Provide advice/training to team members
• Mentor existing staff and provide training in specialist area as appropriate
• Demonstrate leadership skills
• To relay information from the Management team in respect of NCH&C and local issues to all members of the team on a regular basis in the form of business meetings.
• To assist in the resolution of any conflicts, resolving informal complaints locally and assisting in the investigation of and response to formal complaints as required.
• To participate in the staff appraisal scheme as both an appraisee and appraiser, maintaining a dynamic personal development plan.
• Be aware of the Trusts behaviour framework and ensure behaviours are embedded in role and team and utilised when managing and supervising staff.
• To actively contribute to the modernisation and forward movement of NCH&C, being actively involved in and taking an interest in changes within the NHC, the potential impact of local and national policies and the implications for the service.
• To demonstrate a sound understanding of clinical governance and risk management, and apply to work situation, and ensure the team do likewise; identifying, assessing and documenting risk of implementing change
• To actively perform absence management, submitting forms in a timely manner, as per the Trusts Policy
• To be responsible for the compliance of Mandatory training and appraisals within the team, ensuring KPIs are achieved
• To be an authorised signatory for goods, services and payroll.
• To accurately complete personal human resources documentation in respect of team members. Ensure that designated time frames are adhered to.
• Complete all data returns as required by NCH&C. Collate report, manage and analyse information on activity levels and quality, in accordance with agreed performance standards
• To monitor the delegated team budget and assist the Locality Management Team to effectively manage resources
• To monitor and manage staff absence, mandatory training, annual leave and study leave in line with NCH&Cs policies, procedures and guidelines. Inform the Locality Manager of any significant trends/issues.
• To comply with existing organisational and departmental policies, procedures and guidelines and to be actively involved in the reviewing and updating of them as appropriate.
• Ensure policies are interpreted correctly and that designated staff implement policy and service developments

Person Specification
Qualifications
Essential

• RGN with current NMC registration
• Evidence of CPD
• Mentorship Qualification
• Management qualification of evidence of working at that level

Desirable

• Master's Degree
• Independent Prescribing Qualification
• Advanced Assessment Qualification

Experience
Essential

• Experience of working within the community setting
• Evidence of clinical and professional leadership skills
• Expert in the management of patients requiring IV therapy

Desirable

• Experience within a band 7 role
• Experience of managing budgets
• Experience of leading a team

Skills, Abilities and Knowledge
Essential

• Competencies in intravenous proficiencies i.e. administration of intravenous medication, management of central venous access devices, venepuncture and peripheral cannulation
• Knowledge of additional specialist areas through in-house training & short courses
• Ability to prioritise and manage stressful situations
• Excellent communication skills
• Be able to kneel, bend & stoop, and work in cramped environments
• Display tact, diplomacy and empathy
• Works proactively to accommodate patient/service needs
• Concentrate when undertaking patient care and inputting data/patient records
• Good observational and reporting skills
• A team player
• Have a good level of IT skills
• Good interpersonal skills

Desirable

• Be aware of Assistive Technology
• Change management

Personal Attributes
Essential

• Strong commitment to service development and positive change
• Proactive, committed and reliable

Other
Essential

• Full and valid UK driving license with access to a vehicle
• Able to communicate effectively using the English language

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).